Store Manager-Northeast

GENERAL PURPOSE:

Ross is always looking for qualified talent for our Store Manager roles across the Nation, to express your interest please apply to this Evergreen

Requisition . An Evergreen

Requisition is an advertisement for positions that Ross Stores hires for throughout the year. It is a way for Ross Stores to build a database of qualified, interested individuals for a particular job function so that when there is a need to fill that type of role, the hiring process will be faster. By applying to an Evergreen

Requisition , you are expressing your interest for a particular job function .

Responsible for all aspects of the Stores' operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy to shop environment. Recruits, trains and develops Associates. Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and manages expenses through execution of best practices and productivity.

The national base salary range for this role is $ 47,500 - $1 07 , 818 . The national base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The national range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

ESSENTIAL FUNCTIONS:
General Operating Requirements:

• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.

• Analyzes Store reports to evaluate controllable expenses and overall Store performance.

• Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed.

• Ensures proper scheduling of Associates to meet business objectives.

• Accepts special assignments as directed by Leadership.

• Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
Organizational Development:

• Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates.

• Through selection, training and motivation, strives to reduce Store turnover. Utilizes and promotes all retention tools including incentive programs, recognition opportunities, contests and training. Ensures all required training courses are prioritize and completed in a timely manner.

• Responsible for addressing personnel and performance issues including coaching, verbal and written warnings, progressive discipline and termination when needed.

• Ensures compliance with Ross personnel policies and procedures.

• Manages Associate Relations issues, consulting with the District Manager as needed.

• Ensures compliance with all State, Local and Federal regulations.
Expense Control:

• Leads all expenditures to be within budget.

• Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.
Maintaining a Safe & Secure Environment:

• Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.

• Ensures all Associates understand and can execute emergency operating procedures.
Customer Service:

• Treats all Customers, Associates, and other leaders with respect.

• Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.

• Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.

• Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.
Personal and Store Brand:

• Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.

• Represents and supports…