Assistant General Manager

Assistant General Manager

Amirian Management Company

Salary: $45,000 - $90,000 per year

The Assistant General Manager is responsible for creating a culture that reflects company values, managing daily restaurant operations, overseeing inventory and ordering, optimizing profits, and ensuring guest satisfaction. The role reports to the Restaurant General Manager.

• Adhere to company standards and service levels to increase sales.
• Ensure financial and personnel/payroll administrative duties are completed accurately and on time.
• Maintain a safe, secure, and healthy environment by enforcing sanitation standards and legal regulations.
• Ensure consistent high-quality food preparation and service.
• Maintain restaurant cleanliness, proper uniforms, and an overall professional image.
• Accurately inventory and control cost of goods, supervise portion control to minimize waste.
• Estimate food needs, place orders with distributors, and schedule deliveries.
• Be Serv Safe certified and uphold all Serv Safe guidelines.
• Complete weekly Food Excellence Self-Assessment.
• Respond to guest complaints and take appropriate actions to turn dissatisfied guests into return guests.
• Ensure a safe working environment for employees and guests, complete accident reports promptly when necessary.
• Manage shifts, including daily decision making, scheduling, and planning while maintaining standards.
• Investigate and resolve complaints regarding food quality and service.
• Ensure all employees complete required training.
• Communicate job expectations, monitor performance, and enforce policies and procedures.
• Provide ongoing feedback and establish performance expectations for employees.
• Prepare schedules to ensure full staffing for all shifts.
• Develop crew members to become Shift Leaders and develop Shift Leaders to become Assistant Managers.
• Maintain compliance with all state, local, and federal regulations, and perform loss prevention audits.
• Uphold company purpose and values.
• Keep the Restaurant General Manager informed of all significant issues and suggest corrective actions.
• Complete responsibilities in a timely and effective manner.
• Maintain a cooperative workplace to foster maximum morale, productivity, and efficiency.
• Accomplish company goals by accepting ownership and performing additional duties as required.

Mid-Senior level

Full-time

Management and Manufacturing;
Hospitality