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Complaints & Ombudsman Lead
Job in
Kings Langley, Hemel Hempstead, Hertfordshire, HP3, England, UK
Listed on 2026-02-28
Listing for:
Thrive Homes
Full Time
position Listed on 2026-02-28
Job specializations:
-
Management
Program / Project Manager
Job Description & How to Apply Below
Location: Kings Langley
A housing organization is looking for a Complaints Resolution Manager in Kings Langley to oversee the complaints service and manage complex cases. The ideal candidate should have substantial experience in complaints handling within social housing, strong data analysis skills, and the ability to produce insightful reports. The position offers a permanent contract, hybrid working options, and the chance to impact service improvements significantly.
Applications close on 16th March 2026.
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