Nights Team Member

Overview

As part of our supportive team, you will develop and grow into delivering a great customer service on reception, within the hotel. Alongside the Night Team Leader and team you will be a key part of the smooth running of hotel during the night.

• A people person who would put the guest journey at the heart of everything they do.
• A willingness to learn and improve knowledge on customer service, our products and tailored selling.
• Someone who will care about the wider team and look to support wherever needed.
• No experience necessary - just a promise to come to work as your whole authentic self.

Join our team at Heythrop Park, part of the Warner Hotels Group. This 311-bedroom hotel with two theatres, a spa, and three restaurants is set within 440 acres of parkland in the heart of the Cotswolds. We are the warm-hearted home of some of the UK's most-loved brands.

We re one great passionate team. We re Warner Hotels. What began as a holiday village in 1932 is now a collection of 15 adult-only country estates, castles and coastal villages. Our hotels offer fantastic food, contemporary dining spaces and leisure facilities along with evening entertainment and plenty of daytime acts including archery, bowling, and rifle shooting. At Warner we believe happy teams equals happy guests.

As a business, our aim is to collectively work together to ensure the right environment is created for our talented teams to reach their potential and keep our guests delighted.

Why choose Warner Hotels? Our vision is to be the UK s most loved holiday business. We want to create the perfect place to unwind, delighting more guests at our hotels and provide some of the most exciting career opportunities for our passionate and dedicated teams. Working with us will mean you ll get the opportunity to be a part of a collaborative environment with incredibly talented individuals who care to make a difference and consistently want to challenge the norm.

Whether you re looking to join us in one of our hotels or our Hemel Hempstead support centre, you ll be sure to be surrounding yourself around teams who are passionately sharing the same great story, the same goals and the same excitement for the future.

Our Mission & Commitment We re proud of how far we ve come, but excited about the future. We ve found our niche. We re recognised for our friendly service, our can-do attitude and our innovation. And we re on the cusp of the next chapter. With our 16th hotel on the horizon due to open in 2024, we re on the search for new team members to join us on this incredible journey and share our passion to make one of the UK s most-loved hospitality brands the best it can possibly be.

If you wish to know vist

• Free or 60% discounted food onsite
• Access to numerous discounts and offers with many national brands and retailers.
• A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
• 20% discount for you, family & friends across our Bourne Leisure brands Warner Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)