Support Worker, Mental Health

Overview

Dedicated candidate liaison officer to provide consistent support. Clear career progression pathways and professional development guidance. Strong focus on staff well-being, including mental health support. Opportunities for personal and professional growth. Commitment to creating positive outcomes for both staff and those cared for. Core values centered on staff support and reducing caregiving stress. Initiatives aimed at increasing employee satisfaction, reducing stress, and boosting engagement.

• Employee Wellbeing programme
• Competitive rates of pay
• Inhouse ongoing training
• Refer a friend bonus

What does this Learning Disabilities Support Worker job involve? Hours of Work:
Up To 40 Hours Per Week - Flexible shifts available 24 hours.

• Work as part of a 3:1 support team to provide consistent, safe, and structured care.
• Support the individual in daily living activities, including personal care, meal preparation, mobility, and social inclusion.
• Implement behaviour support strategies and use PMVA (Prevention and Management of Violence and Aggression) techniques to safely and respectfully manage challenging behaviours.
• Maintain a safe environment, ensuring risks are managed and safeguarding policies are always followed.
• Encourage independence and choice, supporting the individual to develop life skills and access community activities.
• Communicate effectively within the team to ensure a consistent approach, including handovers and daily documentation.
• Support with health-related needs in line with care plans (e.g., medication administration, monitoring health conditions, supporting appointments).
• Accurately record care delivered, incidents, and observations in line with policies and regulatory standards.
• Compassionate, patient, and committed to supporting individuals with learning disabilities.
• Strong communication and teamwork skills to work effectively in a 3:1 team dynamic.
• Ability to remain calm and professional in challenging or crisis situations.
• Skilled in de-escalation techniques, crisis management, and the safe application of PMVA strategies.
• Flexible, reliable, and adaptable to changing needs.
• Respectful of confidentiality and individual rights.

• Previous experience in supporting individuals with learning disabilities and/or behaviours that challenge.
• Previous experience working in Support Worker role desired
• PMVA training
• Understanding of safeguarding, positive behaviour support, and risk management.
• Ability to work as part of a close team in a 3:1 support model.
• Enhanced DBS clearance.

Care First 24 is a complex care provider for both physical and mental health needs, working with a diverse client group with a variety of care needs, across the UK. We provide tailored, person-centred and compassionate support that ensures our clients feel comfortable and safe in our care. We have a robust but fast registration process and induction, with a variety of learning and development opportunities.

We are an expanding business and have taken on new packages which require a team of caring and compassionate professionals with the expertise to ensure smooth running of our care packages. Our Core Values include:
Person-Centred Care;
Professional Culture;
People & Workforce Development;
Prevention, protection, Promotion of safe care;
Promoting people's safety;
Professional Leadership and Integration, Promote Wellbeing;
Protecting the Environment.