Hybrid Complaints Resolution Specialist
Job in
Kings Langley, Hemel Hempstead, Hertfordshire, HP3, England, UK
Listed on 2026-03-09
Listing for:
IRIS Recruitment
Full Time, Contract
position Listed on 2026-03-09
Job specializations:
-
Government
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Customer Service/HelpDesk
Job Description & How to Apply Below
Location: Kings Langley
A housing services provider is seeking a Complaints Resolution Officer in Kings Langley for a full-time, fixed term contract until March 2026. The successful candidate will manage and resolve customer complaints, ensuring compliance with the Housing Ombudsman's standards. Responsibilities include investigating complaints, producing responses, and working collaboratively with internal teams. The role requires excellent communication skills and experience in complaints handling within a regulated environment.
The position is hybrid, requiring some office presence for effective training and teamwork.
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