Office Admin

Training Coordinator

Location:

Hemel Hempstead
Salary: £26,000

Hours:

Monday - Friday, 9:00am - 5:00pm
Full-Time | Permanent | Office-Based

We are working with a well-established and respected training provider who deliver accredited programmes across specialist industries nationwide. Due to continued growth, they are looking to appoint a confident and proactive Training Administrator to join their friendly and supportive team.

This is a varied role suited to someone who enjoys speaking with people, coordinating schedules and ensuring training programmes run smoothly from start to finish.

The Role

As Training Administrator, you will be responsible for supporting customers and training providers, coordinating course bookings and maintaining accurate records. You will play a key part in ensuring a high standard of service is delivered at all times.

Key duties include:

Responding to telephone and email enquiries in a professional and timely manner

Coordinating and maintaining the training calendar

Matching enquiries to suitable courses and promoting upcoming availability

Supporting course confirmations and general administration

Liaising with external training providers and internal teams

Preparing training materials and ensuring rooms are set up when required

Processing documentation relating to training accreditations and certification

Maintaining stock records and assisting with invoice processing

About You

The successful candidate will be:

Confident and professional on the phone

Proactive and forward-thinking

Comfortable speaking with a wide range of people, including individuals where English may not be their first language

Patient, clear and supportive in communication

Organised with strong attention to detail

Confident using Microsoft Office and Outlook

Commercially aware, with the ability to identify opportunities to promote or upsell relevant courses

Relationship-focused, with a long-term client mindset

This is a fantastic opportunity for someone who enjoys administration but also wants a role that involves customer interaction, relationship building and business support.

If you are organised, personable and keen to grow within a professional training environment, we would love to hear from you.

Looking for the next step in your career? Think Specialist Recruitment.

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support