Bid Administrator

boxxe, Hemel Hempstead, England, United Kingdom

Job Title - Bid Administrator

Location - Hemel Hempstead / Hybrid

Reporting to - Group Head of Bid Management

Security Level - BPSS

For us, tech has never been about just hardware or software. It’s about people. It’s our meaningful relationships, deep expertise and practical know-how in technology that drive what we do. We put our customers, our partners and the environment at the heart of everything we do and our people are the difference that make the difference.

At boxxe, we understand, we collaborate, we simplify, we care and we deliver; together we are making tech human.

The Bids and Tenders Team play a key role in the successful delivery of the businesses growth strategy, providing support in the competitive process of bidding on individual customer requirements and for national Public Sector Framework Agreements and corporate opportunities.

With a wide commercial and technical understanding of boxxe, the Team manage the tendering function, providing support for account managers to create persuasive and informative responses to Invitations to tender (ITT’s) and full Bid Management and Proposal Writing services to the business for both the public and private sector.

You will be responsible for supporting the Bids Team providing administrative support in the bid process, to ensure the team can focus on producing high‑quality, winning proposals. You will be responsible for management of the Tenders Team inbox in a professional manner. You will be required to promptly record all new tender opportunities within the company CRM system, download all tender documentation, and efficiently forward all relevant information to the Sales Team for initial review.

During the bids process, you will provide vital support to the Team by effectively completing questionnaires and meticulously taking accurate minutes during meetings.

As a Bid Administrator, you play a vital part in driving the growth of boxxe in the public sector, corporate, and framework business domains, encompassing both renewals and new business opportunities. The success of our bids heavily relies on clear and concise messaging, as well as effective tender management.

Your strong administrative management skills and motivation are crucial in enabling Bid Team to focus on their respective strengths and generate successful bids. By efficiently managing the tender process, you contribute to the overall achievement of our bid objectives and the continued growth of our business.

• Manage the inbox efficiently, including reading and responding to emails promptly.
• Access customer portals, review information, and extract relevant documents for upload into the CRM system.
• Manage access to portals and resolve any access issues by contacting portal help desks.
• Assist in finding opportunities on portals and submit opportunities on portals or by email.
• Complete STOP/GO questionnaires to support the bid team.
• Interact with internal stakeholders, customers, suppliers, and portal help desks.
• Utilise Microsoft tools (Word, Excel) and learn to use the internal systems.
• Keep the CRM system accurate by updating opportunity statuses and uploading tender results.
• Maintain documentation and continually update company information resources.
• Portal maintenance, annual updating for company certificates, insurance cover notes, and as required new registration on procurement portals.
• Supporting the Channels sales team with bid response upload to customer portals.
• Checking internal system for new bid support request and liaise with bid review team.

• Supporting bid document formatting and proofreading.
• Assisting with scheduling bid reviews or meetings.
• Maintaining bid library and templates.

• Computer literate with proficiency in Microsoft suite, Copilot, Adobe, Teams, and SharePoint.
• Excellent organisational skills and ability to prioritise tasks.
• Strong attention to detail and accuracy.
• Good communication and interpersonal skills.
• Ability to prioritise and manage multiple tasks.
• Problem‑solving and proactive approach.
• Abi…