Director of Technology Services

This posting is scheduled to close on September 7, 2025 at 11:59pm. If a sufficient number of qualified applications are received, this posting may close early. Apply today!

At Montana State Fund, our mission to partner with Montana Employers and employees champions a culture of workplace safety. The Director of Technology Services is an important role that offers an experienced IT leader the ability to make a tangible difference by ensuring the security, reliability, and scalability of technology services. This position requires applying technical expertise with a purpose:
Ensuring seamless and secure services for policyholders and injured workers.

The Director of Technology Services provides comprehensive strategic and operational leadership for MSF’s technology services landscape, encompassing enterprise architecture, cybersecurity, cloud and on-premises infrastructure, communications, networking, compliance, and help desk operations. This role ensures the security, scalability, sustainability, and optimal performance of MSF’s technology services environment, directly supporting enterprise objectives and advancing MSF’s mission to partner with employers and their workers.

The Director leads the planning, governance, and execution of technology-related initiatives that directly support MSF’s mission of delivering exceptional service to policyholders and injured workers and upholding the organization's core values of integrity, service, excellence, and collaboration.

This position is located in Helena, Montana, requiring routine on-site presence. Relocation to the state of Montana is required, and can be provided.

• Learn more about careers at Montana State Fund.
• Learn more about the Helena, Montana Community

• Security Leadership and Governance: Provide strategic leadership from cybersecurity operations, ensuring the protection of MSF’s data and systems. Oversee the development and enforcement of security policies, standards, and controls that safeguard the trust of customers and vendor partners. Work closely with risk management and MSF compliance to proactively manage security risks, monitor threats, and ensure alignment with regulatory requirements. Lead security initiatives that provide reliable, safe, and secure services for customers, including vulnerability management, incident response, and security awareness training.
• Enterprise Architecture and Technology Strategy:
  Establish and maintain enterprise architecture standards that support efficient, secure, and customer-focused technology solutions. Ensure all architecture decisions prioritize protection and seamless services to MSF’s customers. Provide strategic direction for cloud, system design, integrations, and technology lifecycle management with a focus on enabling responsive, high-quality services that align with MSF’s use of Guidewire’s Insurance Suite. Serve as the architecture advisor to IT leadership and executive management, ensuring thoughtful investment is sustainable, secure, and customer-centered.
• Infrastructure, Network Operations, and leadership:
  Provide leadership and strategy for planning, implementing, and maintaining MSF’s IT cloud and on-premises infrastructure. Ensure the high availability, performance, and reliability of all servers, storage, data centers, cloud environments, disaster recovery planning, and network connectivity.
• People Leadership and Team Development:
  Build, lead, and develop high-performing teams across security and architecture, while directing leadership of infrastructure, networking, and help desk. Foster a collaborative and innovative environment where team members are passionate about supporting MSF’s mission and delivering excellent service to policyholders and injured workers.
• Additional functions:
  • Develop and execute comprehensive strategic plans for enterprise architecture and cybersecurity, ensuring alignment with MSF's overarching business goals and mission.
  • Champion a culture of security awareness and risk mitigation throughout the organization, ensuring robust compliance with all relevant regulatory requirements.
  • Manage vendor relationships and budgets effectively…