Field Administrator

Position Title

Field Administrator (01104) - )

The Human & Community Services Division oversees services such as cash assistance, employment training, Medicaid, and energy assistance. The Field Administrator manages operations of the Offices of Public Assistance (OPA) across the state to ensure compliance with regulations, improve program effectiveness, and represent the bureau with internal and external stakeholders. The position directly supervises 4 full‑time employees and over 300 indirect employees.

Our mission is to serve Montanans by improving health, safety, well‑being, and empowering independence. DPHHS offers a comprehensive benefits package, professional growth opportunities, and eligibility for the Public Service Loan Forgiveness program.

• Knowledge of public program administration concepts and theories, including public assistance, program development, budget and fiscal management, contract monitoring, and legislative and administrative rule making.
• Knowledge of management concepts such as economics, strategic planning, goal setting, organizational development, business process reengineering, organizational theory, human relations, operations research, and personnel management.
• Knowledge of CHIMES, business information technology, research, analysis, and policy development methods.
• Knowledge of personnel laws, policy, collective bargaining, and employee and labor relations.
• Experience in workflow management, including planning, assigning, monitoring, and evaluating staff work.
• Skill in critical thinking and conflict resolution.
• Ability to evaluate programs and implement new or revised procedures to respond to regulatory changes and improve efficiency.
• Ability to understand, interpret, explain, and apply complex regulations, laws, and directives related to human services and/or public assistance programs.
• Bachelor’s degree in business, public administration, social services, or a related field.
• Seven years of progressively responsible experience, including supervisory, policy development, and program development and evaluation experience.
• Experience in evidence‑based management practices, including data‑driven decision making and program design.
• Other combinations of directly related education/experience will be considered.

Submit the required documents through the State of Montana Careers website:

• Resume
• References
• Cover Letter (if requested)

Successful applicants will undergo background checks and reference checks. DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. For accommodations during the application or hiring process, contact the agency’s HR staff.

• Eligible for partial telework within Montana.
• Eligible for statutory 2.5% hourly base pay increases effective July 1, 2025 and July 1, 2026.
• Primary location:
  Helena; other locations considered.
• Eligible for moving and relocation reimbursement.
• Employee pool statement and training assignment conditions apply as described.

Salary: $50.02 - $50.02 per hour

Telework Eligibility:
Telework eligible (full‑time telework not available; schedule must be supervisor approved)

Benefits:
Health insurance, paid leave & holidays, retirement plan

Amber Hultin
Amber.

Hultin
406‑444‑3136

The State of Montana is a non‑discriminatory employer. The Department of Public Health & Human Services does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or related medical conditions, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications.