Payment Processing Specialist

Job Description - Payment Processing Specialist ) )

Payment Processing Specialist ) - (  )

To be considered for this position you must complete the state application and attach all required documents through the Montana State Careers site at
www.state careers.mt.gov .

The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Child Support Services Division.

The Payment Processing Specialist is responsible for the accurate identification, analysis, and posting of child support collections. This role ensures that financial transactions are processed efficiently and in compliance with state and federal regulations. The Specialist manages the full lifecycle of a payment—from initial imaging and data entry to reconciliation and final deposit—while acting as a key point of contact for payment-related inquiries.

Our mission at DPHHS is serving Montanans in their communities to improve health, safety, well‑being, and empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents.

The State of Montana’s comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience.

• Skilled in 10‑key data entry, Microsoft Excel, and ability to work in specialized financial software.
• Working knowledge of accounting principles, specifically regarding payment reconciliation and deposit preparation.
• Ability to analyze complex payment data, identify errors, and determine the appropriate corrective action independently.
• Ability to explain complex child‑support regulations and procedures to the general public and external stakeholders in a clear, professional manner.
• Proven ability to work under strict deadlines and manage high‑volume workloads with minimal supervision.
• Exceptional accuracy in data entry and financial record‑keeping.
• Maintain strict confidentiality regarding all participant information and financial records, in accordance with state and federal laws.
• Demonstrate a high level of integrity and honesty in handling financial instruments and reconciling accounts; ensure all actions are transparent and auditable.
• Work effectively as part of a team, provide backup support to colleagues, and contribute to a positive, solution‑oriented work environment.
• High School Diploma or equivalent.
• Two years of experience in data entry, bookkeeping, banking, or high‑volume accounts receivable/payable.
• Other combinations of education and experience may be considered on a case‑by‑case basis.

• Associate’s degree in accounting, finance, business administration, or a related field.
• Prior experience with State of Montana data software and experience operating scanning equipment.

Submit the following required documents with your application on the State of Montana Careers website. When submitting the required documents, you must check the "relevant document" box to ensure your attachments are uploaded correctly to your application for this position.

• Resume

Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer is extended. DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process, contact DPHHS Human Resources listed below.

• This position may be eligible for a statutory $1.00 an hour base pay increase effective July 1, 2026.
• This position is open until filled with frequent screening of applicants. The first screening of candidates will take place on January 20, 2026.
• Applicant Pool Statement:
  If another department vacancy occurs in…