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Bilingual & Member Support Specialist
Job in
Helena, Lewis and Clark County, Montana, 59604, USA
Listed on 2026-01-25
Listing for:
Humana Inc
Full Time
position Listed on 2026-01-25
Job specializations:
-
Customer Service/HelpDesk
Bilingual -
Healthcare
Job Description & How to Apply Below
A leading healthcare organization is seeking a Consumer Service Operations Representative 2 to assist members with health benefits over inbound calls. The ideal candidate should have at least 2 years of customer service experience, with a strong emphasis on empathy and critical thinking. Responsibilities include guiding members in navigating benefits and accurately documenting information in systems. This is a full-time, virtual role providing essential support to improve member quality of life.
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