Digitization Data Processor

Job Description - Digitization Data Processor )

Position Title:

To be the nation's most citizen oriented, efficiently administered, state tax agency.

The Montana Department of Revenue administers almost 40 state taxes, property appraisals, alcoholic beverage laws, cannabis laws, and unclaimed property for the state of Montana. The Information Management and Collections Division serves Montana citizens and businesses through processing tax returns, refunds, and payments timely and accurately, integrating improved technology to enhance the user experience, increasing electronic filing, resolving overdue debt, and collecting other state debt.

This position resides in the Information Management and Collections Division of Department of Revenue. The Information Management Bureau ensures secure handling and processing of taxpayer information, payments, and data. The bureau is organized into three units including Customer & Payment Management, Digitization, and Information Governance. The Temporary Seasonal Information Capture Technician is responsible for processing taxpayer return data into the appropriate database according to tax types using data entry and control processes and internal software.

The incumbent provides a range of administrative services in support of information processing, payment processing, records maintenance, mail services, and taxpayer registration functions.

This is a temporary seasonal position with the peak workload generally from February through June (may work up to six months). The incumbent may be assigned to work directly for any of the three units within the Information Management Bureau based on workload need and qualifications.

• Automated data processing systems
• Records Management
• Office Operations
• Customer service principles and practices.

• Research and analysis
• Accuracy and attention to detail
• Conflict resolution & customer service
• Microsoft programs and other database applications
• Written, verbal, and interpersonal communication

• Demonstrate self-motivation
• Follow instructions effectively
• Provide timely and professional customer service

To be considered for any DOR position, applicants must complete and submit their application online and upload any required documents. DOR is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply.

*** This is an incomplete list of job duties. For a complete job description please contact Human Resources (dorhr or 406‑444‑9858).

(All computer systems and tax guidelines will be trained on the job.)

• Criminal Background Checks. Circumstances involving convictions will be reviewed.
• Tax status must be current. Circumstances involving tax status issues will be reviewed.

• Complete state application

Submissions incomplete or missing relevant materials will not be reviewed or considered.

Applicant Pool Statement
:
If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.

Health insurance is not provided, and accrued vacation leave can only be taken after 3 months of employment.

Successful applicants are required to successfully pass DOR tax and background check(s).

The minimum level needed on the first day of work is:

• High School Diploma or GED.
• Three years of experience in data processing, general office work, and clerical procedures.
• Other combinations of education and experience will be evaluated on an individual basis.

Applicant Pool Statement:
If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.

Training Assignment:
This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

8

Temporary

Full-Time

Standard

Day Job

No

Helena

Department of Revenue

000 - None

Jan 5, 2026, 4:43:16…