BDC​/Internet Sales Representative

Job Title: BDC Internet Sales/Representative

Summary:

Due to our rapid growth, John Hinderer Honda is seeking a, BDC/Internet Sales Representatives. They will be responsible for handling all incoming phone calls and internet leads, as well as confirming sales appointments and performing long-term follow-up on all unsold customers (e.g., internet leads, showroom visits, and incoming calls).

Requirements:

• Communicate effectively with internet customers and prospects according to their preferred method of communication (phone, email or in person)
• Manage Internet sales leads, respond to inquiries in a timely fashion, and answer questions on available stock and product performance
• Achieve consistently high customer satisfaction ratings.
• Maintain an ongoing customer database to capture repeat business
• Keep website up to date with vehicle specifications and availability
• Schedule appointments with interested buyers for test drives
• Willingness to learn
• High energy level and strong work ethic
• Desire to grow through continued training and development
• Determination to succeed
• Visolutions CRM experience a plus
• Sales experience is a plus, NOT required
• Previous customer service experience
• Previous call center and/or Internet sales experience a plus
• Professional demeanor and appearance

Qualifications:

• Demonstrated attitude and commitment to providing exceptional customer service.
• Ability to work independently, manage and prioritize multiple projects, be a team player and self-motivated, and demonstrate attention to detail.
• Be flexible and able to adapt to an ever-changing work environment.
• Excellent verbal and written communication skills.
• Strong creative problem-solving skills, and a strong analytical mindset.
• Excellent relationship-building skills.
• Must be Internet savvy, have good computer skills and excellent organizational skills
• Excellent follow through and follow up skills
• High School Diploma or equivalent
• Must be willing to work on an On-site dealership environment.
• Strong communication and organizational skills.
• Valid driver's license and reliable transportation mandatory.
• A good job for someone just entering the workforce or returning to the workforce with limited experience and education
• Open to applicants who do not have a college diploma
• Authorized to work in the United States
• Bilingual is a plus!

Job Types: Full-time, Part-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Weekend availability

Supplemental Pay:

• Commission pay

Ability to commute/relocate:

• Heath, OH 43056:
  Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Automotive Sales Occupations: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: One location

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.