Service Technician - Windows and Doors

Service Technician - Windows and Doors Renewal by Andersen – Hayward, CA

Renewal by Andersen is the custom division of Andersen Windows. Founded in 1903, Andersen Windows has been the world’s largest and most recognized brand for exclusive window and door systems. Renewal by Andersen was founded with the objective of creating a different and better window and door replacement experience for homeowners. As a Service Technician, you would ensure that our customers are happy every day!

Your goal is to respond to on‑site window and door service requests, where you will assess, repair, and replace parts and components to ensure proper functioning.

• You like to work with your hands! You will be working on assessing, repairing, and replacing parts and components to fix any issues our customers are having with their windows.
• You're a problem solver and like to work independently! You get to troubleshoot, repair, and replace window components, door panels, and hardware, including sashes, door panels, hardware, operating mechanisms, caulking, adjusting product for better functionality, and trim replacement.
• You're a people person! Through our training program, you will learn how to provide a high level of customer service and how to provide solutions for service issues.

• You have minimum of 1 year of experience working in general maintenance.
• You have 1 year of experience performing basic home repair work, preferred.
• You are available to work Monday‑Friday. Must be available to work one Saturday per month.
• You have basic computer, including smart phone and email, and excellent time management skills.
• You have the physical ability to lift and carry products weighing up to 50 pounds, climb ladders/scaffolding, stoop, bend and walk on uneven surfaces, and have good hand dexterity.
• You have a valid driver’s license, car insurance, and a vehicle that can transport materials and tools such as a ladder and screen.
• You have the ability to perform any other duties or responsibilities deemed necessary by management.

• Competitive hourly rate starting at $24‑$26.50/hour.
• $500 Vehicle Allowance, Gas Card and Toll Tag.
• 401k with company match.
• Health insurance (medical, vision, dental) and supplemental life insurance.
• PTO – vacation, sick, and holiday pay.
• Prorated Backup Family Care (10 days).
• Student Loan Repayment Program and Student Tuition Reimbursement.
• Access to Employee Perks Program.

Full time, Monday‑Friday 40 hours/week, typically 7 am‑3:30 pm.

Interested in this exciting and rewarding challenge? If you are looking to take your career to the next level, please email your resume to !

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetic information or any other consideration protected by federal, state or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

For information regarding our Privacy Policy, please follow this link.