Service Technician​/Apprentice

This position services the Bay Area.

• Excellent verbal and written communication skills.
• Solid writing and grammar skills.
• Highly organized.
• Ability to work harmoniously with the public and co-workers.
• Ability to successfully prioritize and meet customer needs.
• Punctual and reliable.
• Computer skills and proficiency including Microsoft office and other cloud based products.
• Knowledgeable in basic hand tool and power tool functions.
• Solid mechanical skills.
• Strong attention to details and accuracy.
• Trustworthy and maintains confidentiality.
• Excellent problem-solver.
• High School Degree or Equivalent and Mechanical/Electrical experience.
• Maintain a valid California Driver’s License and a clean driving record.

• Become familiar with the Vertical Transportation Industry.
• Assist lead technician in the maintaining, troubleshooting and repair of various types of accessibility equipment.
• Become familiar with blueprints to determine the layout of system components.
• Become familiar with connect electrical wiring to control panels and motors.
• Become familiar with testing installed equipment to ensure that it meets specifications.
• Become familiar with the vertical transportation industry.
• Become familiar with the organizations relevant to the vertical transportation industry.
• Become familiar with National Applicable Codes and Regulations.
• Become familiar with Accessibility Industry terms.
• Become familiar with Elevator Industry Field Employees Safety Handbook.
• Become familiar with basic electricity and electrical symbols and meanings.
• Become familiar with electrical schematics.
• Become familiar with troubleshooting conveyance systems; including brakes, motors, switches, hydraulics and control systems.
• Become familiar with tools and equipment required to maintain, troubleshoot and repair various types of accessibility equipment safely.
• Become familiar with site conditions and what is required to safely maintain, troubleshoot and repair various types of accessibility equipment.
• Become familiar with all components of the conveyances to properly identify each piece and its use to properly maintain and repair the conveyance.
• Become familiar with all product service manuals.
• Become familiar with EMT bending.
• Become familiar with Soft Skills Training (critical thinking, teamwork, effective communication and resiliency).
• Become familiar with and read the service manual cover to cover prior to commencing any service.
• Optional enroll in the CAT Program (Certified Accessibility Technician) and progress through/complete Course 1
• Become familiar with iPhone and apps, iPad and processing work orders in Service Max (SMAX) including creating.
• Dash-1 work orders.
• Communicate well with Customers, Lead technician and dispatcher on a regular basis.
• Maintain tools necessary for this trade and become familiar with tools/parts inventory.
• Ability to follow direction as well as work independently.
• Demonstrate competence and proficiency in the field.
• Contribute to team effort by performing additional duties as requested.
• Demonstrate/show proof of competency of First Year Apprentice Skill Sets.