Installer - San Francisco

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Come be part of a workplace where culture, values, and people come first.

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Stoneside Blinds & Shades has been transforming homes and delighting customers for over 16 years. With a nationwide team of skilled professionals committed to delivering a five-star experience, our focus on customer satisfaction has earned us the highest customer review ratings in the industry. Operating in 13 major U.S. markets, Stoneside is proud to be the highest-rated window covering company in America and holds a 4.6/5.0 rating from team members on both Indeed and Glassdoor.

As we continue to grow - projecting annual growth of 15% to 20% - we’re excited to welcome a skilled and professional San Francisco Installer to join our exceptional team.

As a Stoneside Installer, you will be responsible for maintaining all standards and procedures set forth by the Installation Team to deliver a five-star experience to our customers. This role involves working independently in residential and commercial environments, with support from our remote operations and design teams.

If you're passionate about craftsmanship and customer satisfaction, we’d love to hear from you. Apply today and help us transform spaces across America!

• Measure windows and install Stoneside’s blinds and shades for residential and commercial customers
• Ensure all completed measures & installations are accurately documented & transmitted to the Install Team immediately upon completion
• Adhere to scheduled appointments and arrive at all appointments on time
• Follow all standards and procedures including material handling and work processes
• Provide exceptional customer service, and remain friendly, polite, courteous, and professional
• Identify solutions with installation orientation or placement of the shades on-site when necessary
• Ensure all materials, field supplies, and equipment are maintained and accurately inventoried
• Provide care for customers’ property to ensure it remains protected and undamaged
• Maintain timely communication with all Stoneside colleagues
• Demonstrate the product in-home, review product operations, ensure the customer understands how to use the product properly and that the customer is satisfied
• Pickup completed orders from our local warehouse
• Deliver a five-star experience on every measure, install, or repair
• Ability to travel at least one week a month to other markets around the US (Additional travel pay provided)

• Receive extensive training to ensure you’re equipped to deliver a five-star experience from day one
• Receive a company provided van and gas card
• Receive a company cell phone, tablet and all tools needed to perform your role
• Maintain a Professional appearance and Customer-facing dress code:
• Black, dark blue, grey or khaki pants/shorts (no jeans) and a black, grey or navy polo shirt (company polos provided within a few weeks of start). No rips or tears in pants/shorts or shirts.
• Footwear:
  Closed-toe shoes required but no Crocs or similar type shoes. Tennis shoes are acceptable. Steel-toe boots are not required.
• Maintain a clean, neat, and professional appearance, ensuring clothing and personal presentation are scent-neutral, when meeting with customers.

• Align with our mission and values and want to be part of a team where everyone loves their job
• 2+ years of millwork, installation (cabinets, doors/windows, molding, flooring), finished carpentry, remodeling/renovations experience, or equivalent experience
• Excellent troubleshooting, analytical, and problem-solving skills
• Professional appearance and demeanor
• Excellent telephone, written, and verbal communication skills while interfacing with all Stoneside teammates and customers
• Ability to read and interpret documents such as operating and maintenance instructions, safety guidelines, and procedure manuals
• Ability to read a tape measure and convert nominal measurements
• Ability to work independently
• A valid driver’s license (Real
  -compliant) is required for job-related travel
• Residence within 30 miles of inventory warehouse: 2208 Commerce Place Hayward CA 94545

• Hourly Rate: $30 - $34 / hour based on qualifications and…