Roving Manager - Office, Hayward CA

Actively supports Eden’s mission of creating and sustaining high-quality affordable housing communities that advance equity and opportunity for all.

Under the direction of the Senior Roving Manager this role provides coverage for vacant and/or absent team members throughout Eden Housing’s portfolios. The Roving Manager contributes to shaping communities by providing file certification and other day to day property management responsibilities as needed.

• Process initial, annual and/or interim recertification’s and calculate retroactive rent while conforming to HUD regulations and TCAC and other regulatory guidelines, as applicable.
• Review applicant files and determine Section 8 eligibility.
• Follow LIHTC and Section 8 regulation.
• Issue notices and schedules interviews for residents to determine eligibility status.
• Provide leadership during annual certifications. This will include working on‑site at specified mass recertification properties for a period of one month leading up to the effective date of the certification.
• Conducts applicant interviews, verifies potential resident income in accordance with Company Policy.
• Monitor recertification process and support site team.
• Conducts applicant interviews, verifies potential resident income, takes deposits and rents in accordance with Eden Housing’s Resident Selection Policy.
• Works with Community Manager and/or Property Supervisor to address issues of non‑compliance such as a resident not cooperating with their annual recertification.
• Maintains congenial relationships with all residents, is understanding of and sensitive to cultural background, economic status, those with special needs, and adheres to Fair Housing, Equal Employment and Equal Housing Opportunity requirements.
• Actively participate in our culture of inclusivity.
• Must have access to reliable transportation to travel during the business day to Eden properties, training sites and retail stores.

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school graduate or GED
• A minimum of one year of experience in a compliance and/or occupancy specialist position

• Positive attitude, good sense of humor, energetic, assertive, and capable role model for subordinates.
• Demonstrated integrity on a professional level.
• Excellent communication and customer service skills.
• Strong attention to detail.
• Knowledge of Word and Excel.
• Reliable
• Reacts well under pressure.
• Ability to handle many projects at once and shifting priorities in a fast‑paced environment.
• Second language skill a plus.

• HUD and/or Tax Credit certification

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the current job management reserves the right to revise the job or to require that other or different tasks are performed when circumstances change. This job description replaces all previous descriptions for this position.

Eden Housing is committed to diversity and inclusivity.