Manager, Case Management​/Social Services

MANAGER, CASE MANAGEMENT/SOCIAL SERVICES
-11

Join to apply for the MANAGER, CASE MANAGEMENT/SOCIAL SERVICES
-11 role at St. Rose Hospital
.

The Manager of Case Management and Social Services is responsible for the development of staff and systems to effectively operate a comprehensive Case Management and Social Service Program. Provides leadership and supervision to case managers, social workers and case management coordinators. Provides for service organization and operation, program development and administrative oversight. Assures the efficient delivery and quality of services provided is consistent with professional standards of Case Management, Social Services and Discharge Planning.

• Assists in clinical reviews utilizing criteria approved by the Utilization Review Committee.
• Determines priorities in which patients need to be reviewed.
• Applies appropriate clinical judgment in the review process to ensure that information in the medical records meet the criteria for intensity of care level of service for continued hospital stay and/or discharge.
• Develops and implements department policies, procedures, and standards.
• Interviews, selects, hires, evaluates, and provides orientation and training of new employees.
• Develops/Participates in Organization Improvement Plan activities in accordance with overall hospital policy.
• Facilitates effective time management among all Case Management/Social Services staff; identifies and effectuates systems for the provision of services that are most efficient.
• Encourages continuing education at all levels and the sharing/exchange of skills and knowledge among all Case Management/Social Services rehabilitation staff to foster a goal of excellence.
• Evaluates staff development and educational needs and identifies appropriate resources as necessary.
• Reviews the performance and skills or professional and support staff annually and ensures appropriate disciplinary action within hospital policies and procedures.
• Identifies needed resources and makes those needs known to the organization.
• Plans and participates in the clinical supervision of students and volunteers as appropriate.
• Participates in planning social work component in selected hospital programs.
• Prepares each fiscal year’s Operating, Capital Expense Budget, and Salary Budget.
• Provides Administration with monthly variance reports.
• Assists in conducting orientation program for new nursing hospital personnel.
• Plans, organizes, and delivers in‑service educational program Case Management/Social Services staff at least four times a year.
• Provides consultation to physicians and hospital staff re: psychosocial issues and discharge problems.
• Develops and recommends programs as needed and implements same to improve quality and cost effectiveness.
• Keeps abreast of current trends and developments as related to Case Management/social Services, discharge plans and home health.
• Suggests and introduces new methods and techniques.
• Participates in professional activities in order to continue their own professional development and contribute to that of the profession.

We are an Equal Opportunity/ Affi­ mative Action Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation or other protected characteristics. If you need special accommodation for the application process, please contact Human Resources.

• License/Certification:
  California RN license required, Current BLS certification required.
• Proof of all required License(s) and/or Certification(s) due at time of hire.
• Education:
  
  BSN preferred.
• Experience:
  
  A minimum of three years hospital leadership experience including background in Managed Care and Utilization Management.
• Skills:
  
  Excellent communication skills, knowledge of home health services, knowledge of community resources, ability to work with diverse patient and staff populations, ability to work independently, knowledge of Utilization and Case management principles, knowledge of Managed Care, knowledge of developmental issues for patients of all age levels, sensitivity to and knowledge of cultural and spiritual influences impacting patients care, employee must demonstrate basic computer skills.
• Degree
  
  Required:
  
  Bachelor or higher.