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Robotics Field Services Engineer

Job in Hayward, Alameda County, California, 94557, USA
Listing for: R.O.B.O.
Full Time position
Listed on 2026-03-11
Job specializations:
  • Engineering
    Robotics, Electrical Engineering
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

At R.O.B.O., we specialize in rapid support, preventive maintenance, and performance optimization for warehouse and factory robotics systems. We serve fulfillment centers, e-commerce warehouses, retail and grocery distribution hubs, and mid-size manufacturers. Our mission is to minimize downtime and maximize uptime by delivering onsite and remote robotics troubleshooting, preventive maintenance plans, and performance analytics dashboards. With a focus on reliability in automation, we ensure that robotics operations run smoothly, efficiently, and at scale.

Job Title:

Resident Field Service Engineer

Responsibilities:
  • Troubleshoot and rectify hardware errors on bots in the maintenance cage.
  • Replace defective or worn-out parts in robots and ensure proper reassembly.
  • Assist in root cause analysis and support escalation to maintenance manager when required.
2. Preventive & Corrective Maintenance
  • Carry out daily, weekly, and monthly preventive maintenance tasks as per checklists.
  • Support corrective actions to minimize downtime and optimize system reliability.
  • Maintain proper documentation of all maintenance work performed.
3. Inventory & Documentation
  • Update the site inventory list for parts consumed and received (pre/post consumption).
  • Record work orders, part replacements, and maintenance logs.
  • Coordinate with the field team and remote support team during debugging and correction activities.
  • Escalate recurring failures or unresolved issues to the Maintenance Manager.
Skills &

Qualifications:
  • Diploma / Associate Degree in Mechanical, Electrical, or Mechatronics Engineering.
  • 1-2 years of hands‑on experience in industrial automation, robotics, or manufacturing maintenance, preferred.
  • Strong troubleshooting skills with electromechanical systems.
  • Familiarity with AMRs/AGVs preferred.
  • Ability to read technical manuals, wiring diagrams, and assembly drawings.
  • Basic knowledge of Linux / automation software is an advantage.
  • Good communication and teamwork skills.
  • Must be able to communicate in Mandarin & English. (Bilingual)
  • Willingness to work in shifts to support 24/7 operations.
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