Account Director, Financial Services

About Alpha Sense:

The world’s most sophisticated companies rely on Alpha Sense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, Alpha Sense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.

The acquisition of Tegus by Alpha Sense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, Alpha Sense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500.

Founded in 2011, Alpha Sense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!

We are looking for a high-impact Account Director to lead and expand our most critical relationships within the Financial Services sector. You are responsible for the long-term vision and commercial health of a concentrated book of Enterprise accounts. In this role, you won’t just manage accounts; you will be the lead architect for Alpha Sense’s growth within the world’s most sophisticated investment banks, asset managers, and hedge funds.

You will manage a portfolio of Strategic Financial Accounts, working closely with end users and decision makers, including C-suite executives, key decision makers and end users, who rely on Alpha Sense to gain a competitive edge in the markets.

Success in this role is fundamentally measured by your ability to protect and expand revenue; as such, you will carry specific targets and quotas tied to Gross Dollar Retention (GDR) and Net Dollar Retention (NDR) to accelerate growth. While retention and growth remain core metrics, the impact of an Account Director extends well beyond traditional KPIs. By deeply understanding client needs and workflows, Account Directors bring high-value insight back to product, marketing, and sales teams to shape strategy, messaging, and execution across the business.

Strategic Partner
:
You effectively map and navigate complex power structures within global organizations. You have a proven track record of converting users into champions and align with C-Suite mandates. A master of internal navigation, you strategically deploy internal resources and SMEs to deliver maximum value to your clients.

Subject Matter Expert
:
You excel in relationship management and business acumen, with a firm commitment to the processes and tactics that drive success.

Energetic and Creative
:
You possess a natural intellectual curiosity with the ability to learn and adapt quickly. You are able to pivot seamlessly between deep-dive technical discussions with functional leads and high-level strategic consultations with C-suite executives, tailoring your value proposition to meet the unique priorities of every stakeholder.

SaaS Business Experience
:
You understand the "Land and Expand" lifecycle and look beyond seat count to drive growth. By identifying high-value integration points like API usage and enterprise-wide deployments, you transform our software from a line-item expense into a mission-critical utility.

Results-Oriented
:
You set the example for grit, work ethic, initiative, enthusiasm and commitment amongst your peers. You possess an owner’s mindset, taking full accountability for the health and expansion of your portfolio.

Strong Communicator
:
You’ll regularly be engaged with day-to-day users to C-level executives and that requires exceptional oral, written and presentation skills. You are equally comfortable leading formal business reviews with executive stakeholders as you are providing streamlined, high-level updates that drive strategic alignment across an organization.

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