Real Estate & Consumer Servicing Specialist

Overview

Join Sky One Federal Credit Union as a Real Estate & Consumer Servicing Specialist and experience the excitement of being on the frontline of member interaction in Hawthorne, CA. This onsite position allows you to engage directly with our diverse membership, delivering tailored financial solutions that genuinely enhance their lives. You will be part of a collaborative team that values performance and accountability, empowering you to innovate and create meaningful member experiences.

Our commitment to integrity ensures that your efforts are aligned with the highest standards of service. Working in a dynamic environment, you will have the opportunity to grow your skills while making a real difference in the financial journeys of our members.

Be prepared to embrace a culture of respect where your contributions are recognized and appreciated.

• Deliver tailored financial solutions to consumer and residential members, with a focus on integrity and competence.
• Manage loan documentation and adhere to regulatory requirements for lending.
• Address problem resolution with an unwavering commitment to outstanding service.
• Identify and address the needs of both internal and external members to provide effective solutions.
• Collaborate with various departments to ensure seamless operations and support ongoing initiatives.
• Contribute to enhanced member experience and overall credit union success.

• Minimum of four years business degree or equivalent experience preferred.
• Strong knowledge of consumer and real estate lending laws and regulations.
• Strong knowledge of loan documentation preparation software and Symitar.
• Strong strategic, tactical, and organizational skills.
• Well-developed time management skills with the ability to manage multiple priorities.
• Excellent verbal and written communication skills.
• Ability to exercise discretion and independent judgment.
• High level of interpersonal skills to handle sensitive and confidential situations; poised, tactful, and diplomatic.
• Proficient knowledge of Microsoft Office applications (Word, Excel, PowerPoint).
• Proficient project management skills.
• Thorough knowledge of residential and commercial mortgage lending policies, procedures, rules, and regulations.
• Demonstrated analytical, problem solving and interpersonal skills.
• Ability to build and maintain effective working relationships with all levels of management, staff, and members.

If this sounds like the right job for you, don’t wait—apply today to join our team. We look forward to hearing from you!

Salary: $32.00 - $40.00 per hour