Senior Flight & Experience Coordinator

Overview

Senior Flight Operations & Charter Sourcing
Surf On Demand (A Surf Mobility Company – NYSE: SRFM)

Location:

In-office (Addison, TX or Hawthorne Airport, Los Angeles)
Type:
Full-Time, Salaried

At Surf Air Mobility, we're transforming air mobility. As innovators in aviation, we are at the forefront of creating a more efficient and accessible flying experience. With our commitment to a customer-first approach, advanced software solutions, and electrification, we’re pioneering new ways for people to travel, making flying not only faster but more enjoyable. Our passionate team thrives in a collaborative environment where innovation and hard work go hand in hand.

Help us shape the future of aviation while working with cutting-edge technologies that are changing the lives of our passengers.

About Surf On Demand
Surf On Demand is the private charter brokerage and private airline division of Surf Mobility, a publicly traded aviation and mobility company (NYSE: SRFM). We support a global client base with complex, time-sensitive private aviation needs across all aircraft categories. Our operations organization is central to our ability to scale, differentiate, and deliver a consistently premium experience in a demanding, high-volume environment.

• Global Charter Sourcing and Execution:
  Source aircraft globally across turboprop, light, midsize, super-midsize, heavy jet, and ultra-long-range categories; manage complex domestic and international charter missions, including multi-leg itineraries and last-minute requests; lead execution of high-value, high-complexity trips from sourcing through completion.
• Operator Relationships and Supply Development:
  Leverage an established global network of charter operators to secure reliable lift and competitive pricing; build, develop, and maintain new operator relationships across key regions; evaluate operators for safety, reliability, and service quality; serve as a trusted counterpart to operators for repeat and priority business.
• Client Experience and Service Leadership:
  Support high-profile and demanding clients with a premium, high-touch service approach; anticipate client needs and proactively manage operational risk; act as a senior escalation point for complex or sensitive trips.
• Internal Leadership and Operational Backbone:
  Serve as a senior operational resource for the sales and coordination teams; support and mentor less-experienced operations staff; help define best practices for sourcing, execution, and operator engagement; partner with leadership to improve operational workflows and standards.

• Extensive experience in private aviation charter operations and aircraft sourcing
• Deep knowledge of aircraft types, performance capabilities, and charter economics
• Strong, established relationships with a broad range of charter operators
• Proven experience managing complex international charter trips
• Exceptional operational judgment and attention to detail
• Ability to perform under pressure with demanding clients and time constraints
• Professional ability in more than one language
• Experience sourcing charter across Europe, the Middle East, and other international markets
• Background working with high-net-worth individuals, corporate flight departments, or VIP clientele

• A true private aviation professional with deep operational credibility
• Comfortable owning the most complex trips in the organization
• Relationship-driven with both clients and operators
• Calm, decisive, and authoritative under pressure
• Motivated by excellence, precision, and execution
• Interested in helping build and strengthen a world-class operations organization

This is a salaried role with compensation commensurate with seniority, experience, and scope of responsibility.

• Senior, trusted role at the core of a growing private aviation platform
• Exposure to global charter operations and complex missions
• Opportunity to shape operational standards and supply strategy
• Backed by a public company with long-term scale and ambition

• Valid driver’s license and reliable transportation.
• Is at least 18 years of age and has authorization to…