Retail Sales Associate; Casual - Grand Wailea, Waldorf Astoria Resort

Job Description - Retail Sales Associate (Casual) - Grand Wailea, A Waldorf Astoria Resort (HOT0BL12)

Grand Wailea Resort, 3850 Wailea Alanui Drive, Wailea, 96753

The luxurious Waldorf Astoria Resort in Maui, Grand Wailea, is seeking a Retail Sales Associate to join its team!

Set on 40 acres of lush tropical gardens, this Forbes 4-Star property features 780 rooms, 100,000 sq ft of banquet space, and 7 food and beverage outlets, including 3 restaurants, 3 bars, a cafe, and in-room dining.

• Classification: Casual (2-3 days per week)
• Shift: Varies - 10-hour shifts. Candidates must have at least two (2) days with open availability, including days, nights, weekends, and holidays.
• Pay Rate: $18.51 per hour, based on experience and location.

The ideal candidate will have at least six (6) months of customer service experience and a flexible schedule.

As a Retail Associate, your responsibilities include assisting guests and selling merchandise efficiently and courteously, aiming to deliver outstanding guest service and profitability. Key duties are:

• Greeting and acknowledging guests upon arrival
• Demonstrating knowledge of merchandise, styling, and pricing
• Processing payments accurately via point-of-sale systems, handling money, credit/debit cards, and gift certificates
• Wrapping merchandise and packing orders for shipping
• Conducting inventory and maintaining merchandise supply levels
• Responding promptly and courteously to guest inquiries and requests

What are we looking for?

Founded in 1919, Hilton is a leader in the hospitality industry, known for innovation, quality, and success. We value:

• Hospitality - delivering exceptional guest experiences
• Integrity - doing the right thing always
• Leadership - leading in our industry and communities
• Teamwork - working collaboratively
• Ownership - taking responsibility for actions
• Now - operating with urgency and discipline

We also seek attributes like:

• Quality
• Productivity
• Customer Focus

What is it like to work for Hilton?

Hilton is a global hospitality leader offering a range of accommodations from luxury resorts to mid-priced hotels. Our vision is “to fill the earth with the light and warmth of hospitality,” inspiring us to create remarkable experiences worldwide. Our Team Members are central to this mission and enjoy benefits such as:

• Access to Daily Pay for on-demand pay
• Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel annually
• Career development opportunities
• Team Member Resource Groups
• Recognition and rewards programs

* Benefits may vary by property and employment terms.