Retail Cosmetics Sales Associate - Prestige Beauty, Kahala - Part Time

Overview

Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues.

Those stories are part of what makes this such a special place to work.

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.

• Greet customers in a friendly and helpful manner
• Use product knowledge to give expert guidance to each customer based on their wants, features, and choices
• Build relationships with customers by introducing them to beauty products and finding out their hidden needs
• Show and teach makeup application by applying products on the customer
• Keep proper display, organization, storage and restocking of inventory
• Use our clientele program to connect with customers, achieve sales goals, inform about promotions and product launches, and enroll customers in our rewards program
• Join in pre-selling and sales-boosting events to increase sales and reach personal sales targets
• Stay current with training through Macy's educational resources, including vendor trainings and virtual trainings
• Merchandise new arrivals, process damages, testers and select merchandise to return to vendors
• Use point of sale technology and applications to help in selling and fulfilling customer orders
• Follow hygiene standards and asset protection control and compliance procedures
• Foster an environment of acceptance and respect that strengthens relationships and authentic connections with colleagues, customers, and communities

• Product knowledge: Good understanding of the beauty products you are selling and the ability to give expert guidance based on customer wants, features, and choices.
• Communication: Comfortable communicating with customers virtually, via phone, and in person.
• Sales: Ability to build relationships with customers, achieve sales goals, and participate in pre-selling and sales-boosting events.
• Technology: Utilize point of sale technology and applications to help in selling and fulfilling customer orders.
• Continuous learning: Self-driven to keep up with Macy's beauty product knowledge and trends; stay current with training through Macy's educational resources.
• Makeup application: Show and teach makeup application by applying products on the customer.
• Subject Matter Expertise: Proficiency in vendor lines and beauty trends as a knowledgeable resource.
• Interpersonal
  
  Skills:
  
  Excellent interpersonal skills to work with colleagues at all levels and across departments.
• Collaboration: Partner with the total Beauty team to drive sales and deliver the customer experience

• Passion and business-minded attitude to succeed in a performance-based setting
• Ability to resolve customer problems in a constructive and forward-looking way
• Strong organizational skills and ability to manage multiple tasks in a fast-paced environment
• Flexible schedule including evenings and weekends
• Enthusiasm for the beauty industry and skills to provide outstanding customer care
• Flexible and able to use sound judgment in ambiguous situations
• Flexible availability including days, evenings, weekends and holidays, with regular attendance
• At least 1 year of customer service or selling…