General Manager Tidepools Restaurant - Restaurant in US as named OpenTable

Close Inclusive Collection Job Postings Notification

"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means.

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Grand Hyatt Grand Hyatt Kauai US - HI - Koloa

Bars/Restaurants/Outlets

Department Head/Manager

Full-time

Yearly US Dollar (USD) pay basis

Grand Hyatt Kauai Resort & Spa is excited to announce an exceptional leadership opportunity within our award‑winning Tidepools Restaurant & Lounge.

Tidepools, our signature dining experience, is seeking a dynamic Restaurant Manager to oversee daily operations and uphold the highest standards of service and hospitality. This role is responsible for staffing, scheduling, training, and ensuring full compliance with all operational procedures and brand standards.

The Restaurant Manager will collaborate closely with our Executive Chef on menu development, large‑party planning, and event execution. This leader will play a key role in maintaining and elevating the restaurant’s reputation, driving excellence, and enhancing the overall guest experience.

Salary range: $76,700 - $115,300

Responsibilities -

• AAF Attends f ood and beverage daily meetings and department head meetings, as scheduled.
• C onduct s pre-shift briefings and regular communications meetings.
• M aintain and utili z e other departmental and associate communications channels, e.g. notice boards, logbooks, handover reports, etc.
• E nsure s team delivers the brand promise and provide exceptional guest service at all times.
• E nsure s employees also provide excellent service to internal customer s .
• S pend s time in outlet observing employee-guest interaction. Provides feedback with positive reinforcement and uses coaching methods when improvement is needed.
• Manages all guest and internal guest feedback and inquiries in a courteous and efficient manner.

Maintains positive guest and colleague interactions with good working relationships. Establishes a rapport with guests maintaining good customer relationships.

• Assists in the maintenance of the outlet point-of-sales system.
• Maintains inventory and ongoing maintenance of the outlet operating equipment and other assets.
• Ensures all sales are properly recorded, following prescribed procedures for issuing, voiding or correcting outlet checks.

Evaluates local, national and international market trends, vendors and other hotel/restaurant operations constantly to make sure that the hotel’s operations remain competitive and cutting edge.

• Review and analyze the monthly menu sales analysisandrecommends changes when needed for greater profitability and customer satisfaction.
• Ensure smooth outlet operations, assisting and adjusting where and when necessary.
• Supervises bar operations, ensuring responsible alcohol service and cleanliness.

Manages inventory, collaborate on food and drink promotions, and handle alcohol-related incidents when necessary.

• Ensures Grand Brand Standards are being implemented.
• Monitor food and beverage products served throughout the operation, provides feedback where appropriate.
• Monitors service and food and beverage standards in the outlet. Collaborates closely with Sous Chefs and Chef de Cuisine to maintain quality and service.
• Thorough knowledge and understanding of all food and beverage items on the menu and the ability to recommend food and beverage combinations and up sell alternatives.
• Works closely with the Stewarding Manager to ensure that operating equipment is cared for to maximize its useful life and to minimize breakage.

Ensures outlet is kept clean and organized, both front and back of house.

Maximizes the effectiveness of outlet associates by developing each of their skills and abilities through the appropriate training, coaching, and/or mentoring.

• Encourages associates to be creative and innovative, challenging and…