AI Architect

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.

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We will do this together—with customers, partners, and colleagues—to fight for everyone’s opportunity for a better financial future. We stand up for and champion everyone’s access to opportunities because the status quo is not good enough. Voya believes in being bold and committed to action, fostering a work environment where differences are understood, valued, and intentionally pursued. We create a culture where employees bring their whole selves to work and positively influence our clients and communities.

We’re looking for a hands‑on AI Architect to lead the design and deployment of cutting‑edge AI solutions that drive operational efficiency and innovation across our organization. As our AI Champion
, you’ll work cross‑functionally to identify high‑impact opportunities, architect scalable GenAI and agentic workflows, and bring transformative AI capabilities to life. Finance industry experience is preferred but not required.

• Collaborate with business and technical stakeholders to translate real‑world challenges into AI‑powered solutions
• Architect and build GenAI chatbots and agentic workflows for automation, decision support, and customer engagement
• Design and implement embedding models and vector indexes for intelligent search and recommendation systems
• Set up and optimize Azure cloud infrastructure to support scalable GenAI and agentic AI pipelines
• Lead AI projects from ideation to production, ensuring alignment with business goals and measurable outcomes
• Communicate complex AI concepts to non‑technical stakeholders across departments
• Monitor and refine AI models to ensure accuracy, performance, and reliability
• Stay ahead of AI trends and tools to continuously evolve our capabilities

• Proven experience designing and building GenAI chatbots using LLMs and prompt engineering
• Hands‑on development of agentic workflows that integrate reasoning, planning, and tool use
• Strong understanding of embedding models, vector databases, and semantic search
• Experience with Azure AI services (OpenAI, Cognitive Services, Azure ML, etc.)
• Familiarity with AI Foundry, Snowflake, Databricks, and/or Ui Path
• Proficiency in Python and modern ML frameworks (Lang Chain, Hugging Face, PyTorch, etc.)
• Knowledge of MLOps, CI/CD pipelines, and model governance
• Bonus:
  Experience applying AI to real‑world business operations or customer‑facing applications
• Bonus:
  Experience in financial services use cases like credit scoring, fraud detection, or portfolio optimization

• Shape the future of AI innovation
• Work with cutting‑edge tools and technologies
• Collaborate with a forward‑thinking team
• Make a measurable impact across the organization

Ready to architect the future with AI? Apply now or reach out to learn more.

Voya is committed to pay that’s fair and equitable, meaning comparable pay for comparable roles and responsibilities. The annual base salary range for this position is $180,000–$195,000
. In addition to base salary, Voya offers incentive opportunities based on role to reward annual performance objectives. Actual compensation offered may vary from the posted salary range based upon geographical location, work experience, education, licensure requirements, and skill level.

Voya provides resources to help you thrive physically, financially, socially, and emotionally through health, dental, vision, and life insurance plans, a 401(k) savings plan with generous company matching up to 6%, a Voya Retirement Plan, tuition reimbursement up to $5,250 per year, paid time off (20 days, nine holidays, and a Diversity Celebration Day), and 40 hours of paid volunteer time.

• Customer Focused:
  Passionate drive to delight customers and offer unique solutions that deliver on their expectations.
• Critical Thinking:
  Thoughtful process of analyzing data and problem solving to reach a well‑reasoned solution.
• Team Mentality:
  Partnering effectively to drive culture and execute on common goals.
• Business Acumen:
  Appreciation and understanding of the financial services…