Information Technology Manager

Key Responsibilities

• Serve as the primary and sole point of contact for all IT needs across the club
• Provide hands‑on support for desktops, laptops, mobile devices, printers, POS systems, and AV equipment
• Manage and maintain network infrastructure, servers, cloud services, Wi‑Fi, and telecommunications
  • Support and troubleshoot member‑facing and back‑of‑house systems including POS, member management, accounting, and HR/payroll platforms
  • Implement and monitor cybersecurity practices, data protection, backups, and disaster recovery procedures
  • Coordinate with external vendors and managed service providers for specialized projects or escalations
  • Lead system upgrades, software rollouts, patches, and hardware refreshes
  • Develop and maintain IT documentation, policies, and procedures
  • Train staff on systems usage, security awareness, and basic troubleshooting
  • Manage IT budget, contracts, licensing, and technology inventory
  • Provide on‑call and after‑hours support as required to support club operations
• Qualifications
  • Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent hands‑on experience
  • Minimum of 5+ years of broad IT experience
    , preferably in a solo or lead role
  • Prior experience supporting hospitality, private clubs, hotels, or service‑oriented environments strongly preferred
  • Strong working knowledge of networking, servers, cloud platforms, cybersecurity, and endpoint management
  • Experience supporting POS systems, member management platforms, and AV technology
  • Proven ability to work independently, prioritize effectively, and manage competing demands
  • Excellent communication skills with a strong customer‑service mindset
• What We Offer
  • This position at Kukio Golf & Beach Club provides a competitive starting wage of $120-135K annually, plus bonus compensation!
  • Comprehensive benefits package including medical, dental, vision, retirement plan, and paid time off
  • High visibility role with autonomy and trusted ownership of club technology
  • Opportunity to shape and improve systems in a hands‑on setting