Wedding and Special Events Manager

Location: Kamuela

** Additional Information*
* ** Job Number*
* ** Job Category
** Sales & Marketing

** Location
* * The Westin Hapuna Beach Resort, 62-100 Kaunaoa Dr, Kamuela, Hawaii, United States, 96743

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** Schedule
* * Full Time

** Located Remotely?
** N

** Position Type
** Management

** Expiration Date:
** 02/10/2026

** Additional Information:
** This hotel is owned and operated by an independent franchisee, Prince Resorts Hawaii, Inc.. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Primary Responsibilities:

Are you passionate about creating unforgettable memories and dream-like events? As our Wedding & Special Events Manager, you'll be the architect behind the most magical moments, from enchanting weddings to special event celebrations. You'll take the reins on everything from initial inquiries to flawless event execution, ensuring every detail exceeds client expectations. Your goal will also be to craft extraordinary experiences while driving revenue growth and keeping our resort a top destination for unforgettable celebrations.

Essential Duties:
What You'll Do

Bring Dreams to Life:
Meet with clients in person and over the phone transform visions into reality. Finalize bookings, write captivating proposals, and craft personalized event agreements, while upselling to maximize revenue.

Curate Unforgettable Experiences:
Oversee every detail of events from set-up, entertainment, food, and more, ensuring everything is perfectly aligned with client expectations and resort standards.

Get Creative:
Collaborate on implementing new ideas for weddings and special events, from breathtaking theme parties to curated menus and show-stopping entertainment.

Show Off Our Space:
Conduct impactful site inspections that inspire potential clients to say "yes!" to our venue. Create a winning inspection strategy that leaves a lasting impression.

Master the Sales Process:
Be an expert in initiating client contact, qualifying leads, following up, negotiating, contracting, and delivering exceptional service every step of the way.

Deliver Unparalleled Guest Service:
Make every guest feel like royalty by delivering impeccable service and ensuring their event is a magical experience.

Collaborate with Teams:
Build strong relationships with our operational departments to ensure flawless support and execution for every wedding and event.

Make the Numbers Work:
Craft and review proposals and contracts that strike the perfect balance between client satisfaction and resort profitability.

Stay Ahead of Trends:
Stay up to date on the latest wedding trends and offerings while keeping a keen eye on what's operationally feasible.

Be the Face of the Brand:
Attend industry events and bridal shows to promote our venue as the premier destination for weddings and special events.

Support Your Team:
Step in to assist with corporate and convention groups when needed and help train and develop fellow team members in the Catering & Convention Services department.

Be a Brand Ambassador:
Entertain clients and build long-lasting relationships to drive future business opportunities.

Assist in other duties as assigned.

Why This Role Is Exciting:
You'll be part of an incredible team that creates the most memorable moments in people's lives. You'll have the creative freedom to design unique and beautiful events while working in a breathtaking resort environment. Your ability to blend artistic flair with financial savvy will drive both the guest experience and the resort's success. Plus, you'll have the chance to represent our resort at off-island bridal shows and industry events!

What You Bring:

Passion for event planning and a knack for creating unforgettable experiences

A strong sales mindset and the ability to close the deal

Excellent communication and negotiation skills

A keen eye for detail and…