Recreation Attendant

Company Description

Explore limitless possibilities, dreams and adventures on Hawai'i Island as you blaze a trail for a rewarding career in hospitality. Embrace our passion for Hawai'i's heritage, culture and traditions with amazing career opportunities that await you in paradise. Journey into a luxury oasis where the aloha spirit comes alive.

Fairmont Orchid is an award-winning luxury resort located on the majestic Kohala Coast of Hawai'i Island. Immerse yourself in an authentic Hawaiian experience, surrounded by 32 oceanfront acres of lush tropical gardens, cascading waterfalls and a tranquil white sand beach and lagoon. Hawai'i's warmth and serenity are reflected throughout the design of our family-friendly hotel accommodations with spacious guest rooms, suites and the exclusive Fairmont Gold concierge floor.

Resort amenities include our Spa Without Walls, a 10,000-square-foot oceanfront pool, cultural activities, onsite restaurants, access to world-class golf, a 24/7 fitness center and a 10-court tennis pavilion. Inspired by culture, well-being and genuine aloha, Fairmont Orchid welcomes you to experience authentic Hawai'i.

• Premium preferred provider medical/drug/vision benefits at competitive prices
• We put you first & value you with employer paid coverage for group life and accidental insurance coverage ($7,500) + Coverage is available for your 'ohana!
• We believe that hospitality has the power to unlock a better tomorrow with our 401(k)/retirement saving plan & matching program.
• Don't just live in the moment - own your moment with 11 paid holiday/personal days per year + 10 days of paid vacation that begin accruing immediately
• We go the extra mile by offering 50% discounts at hotel restaurants, 30% discount on retail items at our Fairmont Store & 30% discount of services offered in our Spa Without Walls.
• We are globetrotters taking advantage of our Travel Program with employee discounts at Accor properties + Friends & Family rates (5,000+ hotels worldwide)
• Complimentary meals in our employee dining facility

As a Recreation Attendant, you bring the energy, warmth, and aloha spirit to life by delivering fun, engaging, and authentically local personalized service to every guest enjoying our Beach and Pool facilities. You set the tone for unforgettable days in the sun-creating moments that feel effortless, joyful, and truly special.

• Greet and engage guests with enthusiasm, positivity, and genuine hospitality while assisting with all guest needs, including but not limited to:
  • Issuing towels and chaise lounge covers
  • Assisting with chair lounge and Hale & Daybed set-up
  • Distributing snorkel gear, surfboards, boogie boards, flotation devices, and kayaks
  • Providing fun, friendly, and safety-focused instruction on the proper use of recreational equipment
• Keep the beach and pool areas vibrant, clean, and inviting by collecting used towels and removing debris throughout the day.
• Create memorable and feel-good guest experiences through warm, personalized, and energetic service in a luxury, fast-paced resort environment.
• Deliver a positive and lasting first impression by maintaining exceptional cleanliness, thoughtful set-up, and perfect ambiance at all times.
• Be knowledgeable and excited to share information about wellness offerings, recreation activities, and hotel features-enhancing each guest's stay.
• Confidently upsell and promote wellness and recreation experiences in a natural, guest-focused way to maximize revenue while elevating enjoyment.
• Perform opening and closing side duties and set the beach and pool areas to brand standards with pride and attention to detail.
• Stay confident and calm by being well-versed in hotel fire, life safety, and emergency procedures.
• Represent the resort with professionalism by maintaining a polished appearance, positive attitude, and high personal hygiene standards.
• Jump in to assist with other reasonable duties as assigned by Hotel Management-always with a can-do attitude and a smile.

Your experience and skills include:

• A passion for sharing Hawaiian culture, stories, and island lifestyle with guests in a fun,…