Convention Services | Event Manager

Join to apply for the Convention Services | Event Manager role at Fontainebleau Miami Beach

A spectacular blend of Golden Era glamour and modern luxury, Fontainebleau today reinvents the original vision of legendary architect Morris Lapidus - a stage where everyone plays their unique part. At Fontainebleau, striking design, contemporary art, music, fashion and technology merge into a vibrant new kind of guest experience.

Review, coordinate and manage group/convention/programs as assigned by the Director of Catering and Convention Services by communicating between the client and the hotel throughout the pre-planning and execution phases. Responsibility for the successful outcome of group/convention/programs from pre-arrival through to post-departure.

Examples of Duties:

• Manage and execute the terms of the contract for the group/convention/program as outlined by the sales manager and per Fontainebleau standards
• Maximize food, beverage and auxiliary revenues by selling menus, themes and experiences/activities
• Communicate all details of assigned groups/conventions/weddings/programs to all departments in a professional, thorough and timely manner by using Convention and Social Group Resumes, Banquet Event Orders and internal correspondence effectively
• Establish close working relationships with clients and Fontainebleau team members
• Efficiently reserve and utilize function space to maximize revenues while minimizing space consumption
• Facilitate pre-conference meetings with clients and key hotel staff
• Work closely with the client and hotel departments throughout the duration of assigned groups/conventions/programs by being available to assist the client and provide information to hotel departments at the appropriate times
• Maintain a high level of service by continually providing accurate and timely information and feedback to all supporting departments
• Adhere to all standards and procedures as outlined by Fontainebleau
• Accurately forecast Banquet revenue, covers and average checks based on group assignments
• Conduct pre-planning site meetings and assist in the sales process where required
• Maintain the integrity of Sales & Catering at all times
• Perform other related duties as assigned.
• Strong culinary and beverage knowledge and interest
• Knowledge and understanding of the Hotel guest room inventory
• Proven ability to plan and organize events effectively, with an acute sense of detail
• Assertive, professional and positive approach with a proven ability to develop and lead in a team environment
• Ability to develop strong professional relationships with vendors, guests and employees.
• Ability to communicate effectively and establish and maintain effective working relationships with staff.
• Minimum of two (2) years Convention Services/Catering and hotel operations experience. Experience in a large convention hotel.
• Bachelor's Degree in Hospitality Management /Administration or related discipline preferred.