Receptionist, Administrative​/Clerical

Receptionist – Client Service Professional

Join us at H&R Block. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.

Helping others is what we do best, so you will see the impact of your work firsthand. As you inspire people to make confident, informed decisions, you will build client relationships that strengthen each year.

• High school diploma or equivalent
• Ability to work a flexible schedule and/or multiple locations
• Sales/marketing experience

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional
• Schedule clients per their preferences
• Ensure all client needs are met during service (in person, phone, or virtual)
• Maintain office cleanliness and organization of resources
• Other duties as assigned

• Experience working in a fast‑paced environment
• Previous experience in a customer service environment
• Ability to multitask
• Strong organizational and time‑management skills
• Computer proficiency with Microsoft Office

We invest in your total wellbeing with benefits such as an Employee Assistance Program, wellbeing program, neurodiversity and caregiver support, various discounts, medical coverage, 401(k) plan, and employee stock purchase plan.

$11.00 - $27.00/hr local minimum wage laws apply. Pay is based on experience, education, skill, performance, and location.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.