HVAC Lead Installer

Position Overview

Northeast Heating & Cooling is seeking a skilled and motivated HVAC Installer to join our growing team in Haverhill, Massachusetts. The HVAC Installer plays a critical role in delivering high-quality installations of heating, cooling, and ventilation systems for residential and light commercial customers. This position requires strong technical ability, attention to detail, professionalism with customers, and a commitment to completing installations safely, efficiently, and in accordance with industry standards and local codes.

Our installers represent the company inside our customers’ homes and businesses. Because of that, we expect a combination of technical excellence, pride in workmanship, and strong customer communication skills.

If you take pride in your craft, enjoy solving problems, and want to work with a company that values quality work and professional growth, we encourage you to apply.

HVAC System Installation

• Install residential and light commercial HVAC systems including furnaces, air conditioners, heat pumps, ductless mini‑splits, boilers, and related equipment
• Install and modify ductwork systems as required
• Install refrigeration lines, condensate drains, venting, and related system components
• Set and level equipment, including indoor and outdoor units
• Complete system start‑up procedures and verify system performance

Job Site Execution

• Read and interpret job specifications, installation notes, and equipment manuals
• Verify equipment and materials before starting installation
• Ensure installations meet Massachusetts mechanical code and manufacturer specifications
• Maintain clean and organized job sites throughout the installation process
• Protect the customer’s home or workspace using floor coverings and protective materials

Quality and Safety

• Follow company safety protocols and OSHA guidelines
• Ensure all installations meet company quality standards
• Conduct final system checks and performance testing
• Identify and correct installation issues before leaving the job site

Customer Interaction

• Professionally introduce yourself to customers and explain the installation process
• Answer basic customer questions about system operation
• Review thermostat operation and system functionality with the customer after installation
• Represent Northeast Heating & Cooling with professionalism and respect

Documentation and Communication

• Complete installation documentation accurately
• Take job‑site photos when required
• Communicate installation progress and issues with the installation manager or operations team
• Ensure all job notes and required paperwork are submitted at the end of each job

Equipment and Vehicle Responsibility

• Maintain company vehicles, tools, and installation equipment
• Ensure proper handling and storage of tools and materials
• Report tool or vehicle maintenance needs to management

Required Experience

• Minimum [Insert Years] years of HVAC installation experience
• Experience installing residential HVAC systems
• Strong mechanical aptitude and troubleshooting ability

Technical Skills

• Ability to install and configure heating and cooling equipment
• Ability to read wiring diagrams and installation manuals
• Knowledge of ductwork installation and system airflow basics
• Understanding of refrigeration systems and installation practices

Certifications and Licensing

• Valid driver’s license with a clean driving record
• EPA Certification (Type II or Universal preferred)
• Massachusetts refrigeration license or relevant certification preferred but not required
• Additional HVAC certifications are a plus

This role requires working in a variety of environments including residential homes, attics, crawl spaces, basements, rooftops, and mechanical rooms.

• Lift and carry equipment weighing up to 75 pounds
• Climb ladders and work at heights
• Work in confined spaces
• Work in hot, cold, and varying weather conditions
• Perform physically demanding work for extended periods

Typical Schedule

Monday‑Friday 8‑4:30

Examples may include:
– Monday – Friday
– Occasional overtime during peak seasons
– On‑call rotation if required

Schedule expectations should be clarified during the hiring process.

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