Operations Nurse

Responsibilities

The Operations Nurse provides direct care nursing to persons served and oversees medical and clinical operations of medically complex programs in conjunction with the Nurse Manager. Ensures proper standards and regulations are adhered to as set forth by funding sources and that programs meet the quality standards and provide value to the public. Summarizes responsibilities:

• Assists in the training of staff (C.N.A.s, LPNs) appropriate to the position.
• Supports the Nurse Manager-BID in managing staff clinical performance and implements recognition and rewards programs.
• Completes comprehensive medication and documentation reviews on-site for persons served in accordance with MAP.
liDelegates care assignments with an understanding of staff roles, knowledge, and capabilities and provides ongoing comprehensive assessment, care planning, interventions, and coordination/scheduling of care for individuals served.
• Completes Nursing assessments for complex persons served as directed by the Nurse Manager and during vacancies.
• Updates electronic health care records with medical documentation as needed.
• Participates in various internal and external meetings regarding treatment/support planning.
• Provides outreach and creates environments in which family, friends, and established relationships of the person served can be fostered.
• Provides problem resolution for staff and persons served.
• Fosters teamwork and leadership in work groups and serves as a role model and change agent.
• Serves as a resource for program staff, family and friends of persons served, neighbors, public officials, and other providers.
• Ensures program quality and achievement of goals and objective, and manages quality improvements.
• Provides on-call back up and on-site support and intervention, when necessary.
• Stores, administers, documents, and disposes of medication for persons served consistent with Massachusetts Nursing Practice ACT and MAP requirements, funding source regulations, and Vinfen policy.
• Maintains and enhances staff’s knowledge of human services issues, trends, and techniques.
• Performs other related duties, as required.

• Knowledge of human services relative to current assignment.
• Sensitivity to cultural, religious, racial, disability, and gender issues.
• Knowledge and use of advocacy techniques.
• Knowledge and use of different communication and learning styles.
• Knowledge of organizational, strategic, participatory, collaborative skills.
• Knowledge of human, legal, civil rights, community, and other resources.
• Knowledge of available equipment, therapies, and service providers.
• Knowledge of empowerment and self-advocacy techniques.
• Knowledge of formal and informal assessment practices.
• Knowledge of participatory planning techniques.
• Knowledge of crisis intervention techniques.
• Knowledge of decision-making processes and ability to communicate the same.
• Ability to provide leadership and team management to staff.
• Ability to balance many competing priorities.
• Ability to make independent judgments and decisions.
• Ability to work in a professional and confidential capacity.
• Knowledge of personal computer applications and equipment.

Established in 1977, Vinfen is a non‑profit, health and human services organization and a leading provider of community‑based services to individuals with mental health conditions, intellectual and developmental disabilities, brain injuries, and behavioral health challenges. Our services and advocacy promote the recovery, resiliency, habilitation, and self‑determination of the people we serve. Vinfen’s 3,500 dedicated employees are experienced, highly‑trained professionals who provide a full range of supportive living, health, educational, and clinical services in over 550 sites throughout Massachusetts and Connecticut.

Minimum of 2 years’ nursing experience in an acute or chronic care setting. Previous supervisory experience preferred. Demonstrated theoretical and practical knowledge of nursing practice, leadership abilities, and effective communication skills are required. Preference will be given to candidates with significant experience in the human service field.