Quality Control Technician; NE

Company Summary

At Häns Kissle, we strive to deliver the simple goodness of home in every bite. Founded in 1984, Häns Kissle began as the regional commissary for a small, high‑end grocery chain in New England, MA, crafting fresh, upscale prepared foods and deli salads. Today we have two manufacturing facilities in Massachusetts and North Carolina.

The Food Safety and Quality Technologist is responsible for performing quality inspections, facility audits, and food safety monitoring to ensure all products meet internal quality standards, customer specifications, and regulatory compliance. This role supports and maintains company‑wide food safety and quality programs, including HACCP, GMP, and third‑party certification systems (e.g., SQF). The Technologist conducts routine testing, manages documentation, and collaborates with cross‑functional teams to identify and resolve issues related to product quality and food safety.

This position plays a critical role in maintaining regulatory compliance and driving continuous improvement within the food manufacturing facility.

• Assuring Food Safety: HACCP, SQF Code for Manufacturing, SOPs, SSOPs, GMPs, Labeling Requirements, Pest Control, Allergen Management, Technical Release, Incoming Goods Inspection, and company food safety and quality related standards.
• Fulfill core responsibilities as outlined in the QA Skills Matrix
• Follows all company policies, procedures and work instructions
• Be Technical Support to Line Leads and Supervisors to ensure the daily records are completed accurately
• Conduct Daily Pre‑Op inspections and ensure that all GMPs/SSOPs/PRPs are adequate
• Inspect Operations, Chemical Storages, Dry Ingredient Storage, Warehouse (Shipping/Receiving) during shifts for deficiencies
• Write Daily Operational SSOP reports to reflect factory conditions of Sanitation, GMPs and Food Defense
• Help with Receiving of all incoming materials per the receiving procedure. Routinely ensure that Receiving Personnel uses dock lights and black light to inspect load, takes weights of the pallets, complete paperwork and properly store materials according to Stock Recovery or FIFO/FEFO (First‑In First‑Out)
• Conducts product analysis such as Seal integrity, Brix, viscosity, pH, moisture etc.
• Support appropriate zoning patterns, product traffic, and allergen controls
• Ensure that all materials (partial ingredients, totes, barrels, tubs, crates, inedible containers, spray bottles, WIP, etc.) are properly identified within processing areas
• Perform Process Control checks at a minimum twice per shift.
• Be knowledgeable on how to pull and pack product samples and coordinate analysis with approved Labs on ingredients, environmental sampling, and finished products
• Be familiar with QC testing and equipment instruments such as thermometers, scales, pH meters, hydrometers, etc.
• Master the basic understanding of HACCP, Sanitation, Chemicals, Factory Master SSOP, Safety, and SDS
• Responsible for timely reporting and addressing food safety issues
• Randomly monitor spice room, kitchen activities, salad production, and proper ingredient usage.
• Assure that all forms are completed and accurately on time before returning to the Food Safety Regulatory Supervisor for HACCP release
• Evaluate and ensure ingredients expiration dates to be used within supplier’s shelf‑life
• Ensure that FIFO is used every time in every department
• Hold outdated ingredients and questionable products by following the Hold Release program
• Monitor the adequacy of the HACCP plans. Conduct the Verification and Direct Observation of the CCP(s)
• Calibrate and ensure the working conditions of all HACCP monitoring devices such as metal detectors, x‑ray equipment, and thermometers as well as the proper packaging, labeling and date coding of finished goods
• Ensure necessary change‑over and proper cleaning and sanitizing of equipment after maintenance work is performed
• Conduct monthly PRP audits, and participate in internal audit program as assigned
• Participate in sensory evaluations of raw material, WIP, and finished products to evaluate compliance to Essential Quality Attributes (EQA)
• Conduct employee locker inspections as…