Warehouse Superuser

Crem Recruitment has been appointed to recruit for a key business on the outskirts of Haverhill for a Late Shift Warehouse Superuser to join their busy warehouse team. This is a hands on supervisory role, perfect for someone with strong warehouse experience who thrives in a fast-paced environment. You will act as the on floor expert for systems, processes, and standards, supporting daily operations and helping maintain service, productivity, and accuracy, especially during peak periods.

Shift Pattern

4pm - 1am. Thurs - Sunday.

Duties

* Act as first point of contact for system or process issues during your shift.

* Resolve blockers quickly to keep work flowing, escalating when necessary.

* Support training for new and existing staff to maintain high standards of quality and efficiency.

* Assist management in achieving timely and efficient receipt and dispatch of orders.

* Ensure Health and Safety standards are maintained at all times.

* Ensure Mechanical Handling Equipment (MHE) is used safely, including daily checks, defect reporting, and training.

* Lead by example, supporting floor control, communication, and adherence to standards.

* Monitor accuracy, productivity, and quality on the warehouse floor, intervening early when standards slip.

* Provide coaching and support to colleagues, reinforcing correct methods and SOPs.

* Assist with performance monitoring, reporting, and process improvement initiatives.

* Arriving early to support setup and preparation for the shift.

* Resolving issues quickly with minimal disruption.

* Maintaining consistent standards across shifts.

* Supporting improved flow, accuracy, and service levels.

* Reducing reliance on managers for day-to-day issues.

* Maintaining excellent housekeeping and a “clean as you go” approach.

Skills & Experience

* Strong operational experience in a warehouse environment.

* Confident user of warehouse management systems (WMS) with strong problem-solving skills.

* Calm under pressure, particularly during busy periods.

* Good communication skills and ability to positively influence peers.

* Respected by colleagues and able to lead by example.

Benefits

* Competitive pay rate

* Valuable warehouse experience

* Training and development opportunities

* Supportive, collaborative team environment

* Discretionary company bonus