Health Records Co-ordinator

The role of Health Records Co-ordinator requires the successful candidate to support the Supervisors in every aspect of the department's responsibilities, be it covering staff that are absent, liaising with staff from other departments and potentially taking responsibility for a particular area within Health Records.

The department is currently undergoing a great deal of change, driven by the conversion of physical records into a digital format. This means various health records roles are subject to change,and the person selected to join this evolving team, will have the opportunity to help mould the roles to be as efficient as they can be.

This opportunity is to assist in taking the department into a new direction, and to ensure that all runs smoothly.

Responsible for efficient provision, organisation and security of hospital records for all inpatient and outpatient activity, ensuring confidentiality and data accuracy at all times.

The postholder supports the day-to-day running of the Health Records Library, coordinating workloads, supervising filing staff, managing absence records, and resolving queries or issues. Duties also include locating missing records, maintaining and updating patient information, using WPAS to track records and produce reports, and supporting the Health Board's digitisation programme to ensure an effective and responsive service.

The ability to speak Welsh is desirable for this post;
Welsh and/or English speakers are equally welcome to apply.

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals:
  Bronglais Hospital in Aberystwyth;
  Glangwili Hospital in Carmarthen;
  Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals:
  Amman Valley and Llandovery hospitals in Carmarthenshire;
  Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres:
  Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 23/02/2026

• Previous administration / clerical experience
• Experience in health records/health sector.
• Previous supervisory experience.

• Good level of education.

• Ability to travel across the health board in a timely manner
• Flexible approach to service needs
• Welsh Speaker (Level
  1)

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.