Associate Systems Engineer

Overview

Custom is seeking a Cisco/Meraki Associate System Engineer to support the design, implementation, and maintenance of network and wireless infrastructure across K–12 client environments. This role focuses on hands‑on network deployment, documentation, and client‑facing field work, primarily within NYC DOE and SCA projects. The ideal candidate has 2+ years of experience with Cisco/Meraki technologies, strong attention to detail, and a desire to grow within the organization.

This position requires extensive travel throughout NYC’s five boroughs, regular presence at active construction sites, and periodic office time in Hauppauge, NY. A valid driver’s license and reliable vehicle are required.

li>Collaborate with lead system engineers on network infrastructure design and deployment, following DOE and SCA standards
• Perform rack and stack, patching, and cabling of network devices, including new construction environments
• Configure, install, and troubleshoot wired and wireless networks
• Document client environments pre‑ and post‑implementation, including network changes and updates
• Interact directly with clients to ensure successful deployments and high satisfaction
• Communicate and escape issues in a timely, professional manner
• Provide detailed documentation, including client sign‑off, punch lists, and resolutions
• Perform network integration for end‑user devices (desktops, laptops, printers)
• Manage and coordinate third‑party vendors as needed
• Support and train end users on network, camera, or surveillance systems
• Safely transport and safeguard equipment assigned for job sites
• Mentor junior or newly hired Associate System Engineers
• Perform other related duties as assigned

• Minimum 2 years of hands‑on experience with network integration and documentation
• Strong understanding of networking fundamentals, LAN, and WLAN technologies
• Hands‑on experience with Cisco and Meraki switches, firewalls, wireless controllers, and access points
• Experience performing IOS upgrades and downgrades on Cisco/Meraki devices
• Knowledge of Cat5e/Cat6 and fiber cabling, standards, and terminations
  
  Ability to read and interpret construction and network drawings
• Excellent verbal and written communication skills
• Strong organizational, decision‑making, and time management skills
• Ability to work independently and collaboratively
• Ability to lift up to 50 lbs and work on active construction sites
• Valid driver’s license and reliable vehicle

• CCNA certification
• OSHA 10‑hour (or higher) Construction Industry certification (required upon hire if not already obtained)
• Prior experience working in NYC DOE school or administrative environments
• Experience with video surveillance systems, Genetec Omnicast or Security Center
• Experience updating CAD floor plans