Senior Mortgage Processor

Senior Mortgage Processor – Teachers Federal Credit Union

For over 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Recognized by Forbes Magazine as one of America’s Best‑In‑State Credit Unions in 2025, Teachers has grown into one of the nation’s leading credit unions. As we expand our reach across the country, we remain focused on being both a Best Place to Bank and a Best Place to Work.

From part‑time roles to executive leadership positions, Teachers offers a wide range of meaningful career opportunities.

The Senior Mortgage Processor is responsible for collecting and preparing necessary information such as loan applications, credit documents, and appraisals to process and complete mortgage loan files. This role provides operational guidance to mortgage processors, supports workflow optimization, and maintains a reputation for reliability and exceptional service.

• High School diploma required
• Minimum four years’ experience in mortgage banking required
• Experience with the full lifecycle of the mortgage transaction required
• Expert knowledge of Conventional, Jumbo, FHA, and VA products, underwriting standards, regulatory compliance, and documentation review required
• Strong problem‑solving and analytical skills required
• Up‑to‑date residential mortgage processing knowledge preferred

• Performs the end‑to‑end processing of assigned mortgage files, ensuring accuracy and timely progression
• Serves as the primary liaison for borrowers, delivering clear and proactive communication throughout the loan process
• Reviews income, assets, credit, and employment data to confirm eligibility and identify potential risks
• Prepares files for underwriting submission with a focus on completeness and compliance with guidelines
• Collaborates with underwriters to resolve conditions promptly and efficiently
• Monitors pipeline status to ensure loans close on schedule
• Orders and tracks third‑party reports (e.g., appraisal, title, tax transcripts, SSA‑89)
• Ensures all documentation is properly labeled, indexed, and uploaded into the Loan Origination System (LOS)
• Maintains detailed, timely, and accurate notes within the LOS to ensure transparency and continuity
• Ensures files meet strict compliance standards and support successful internal and external audits
• Meets required closing timelines, internal SLAs, and turn‑time expectations for loans moving into closing
• Partners with loan officers to support accurate loan structuring and manage borrower expectations

• Eligible for annual discretionary bonus program
• Paid time off—vacation, personal days, holidays
• 401(k) with company contribution
• Teachers pays 100% of dental and vision premium
• Tuition reimbursement for full‑time employees
• Exclusive employee discount of 0.96% APR on credit card loans and 1.00% APR on all other loans through Teachers

Salary range: $32.00 to $38.50 hourly. The range is an estimate based on qualifications and may vary.

All candidates will be subject to background check, credit check, and drug test to determine employment eligibility.

To learn more about Teachers and to view a full list of our job opportunities, visit https://(Use the "Apply for this Job" box below)..

• Seniority Level: Associate
• Employment Type:
  
  Full‑time
• Job Function:
  Finance and Sales
• Industry: Banking