Dispatch Coordinator

Our Family Broadway National, one of Inc. 5000’s fastest growing privately owned companies, provides national and international Property Management services to high profile clientele throughout a wide range of businesses. Such businesses include Tech, Restaurant, Super Market, Facility Maintenance, Retail, Specialty and more.

• Efficiently schedule and prioritize service calls to minimize downtime and maximize productivity.
• Dispatch and delegate work assignments to technicians based on skillset, availability, and job urgency.
• Monitor job progress and maintain consistent follow-up to ensure tasks are completed on schedule.
• Track material, verify availability, and follow up on lead times to keep projects on track.
• Communicate daily with technicians, customers, and internal departments to ensure seamless operations.
• Update and maintain scheduling calendars and logs.
• Assist with troubleshooting logistical issues as they arise and implement solutions quickly. (some trade background preferred)
• Utilize internet-based tools, Microsoft Outlook, and internal systems for scheduling and communication.
• Maintain a high level of accuracy in data entry and documentation.
• Help scheduling vehicle maintenance for our technicians.

• Previous experience in dispatching, logistics coordination, or a related scheduling role.
• Strong multitasking skills with the ability to manage multiple priorities simultaneously.
• Excellent problem-solving and critical-thinking abilities.
• Skilled in delegating tasks effectively and communicating clearly with technicians.
• Knowledge of material tracking, ordering processes, and lead-time management.
• Proficiency with the internet, Microsoft Outlook, and basic computer applications.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced environment and stay calm under pressure.

• Medical, Dental and Vision
• Company paid Group Term Life Insurance
• 401 (k) Retirement savings plan (company match)
• Paid vacation, sick/personal time, and floating holidays
• Paid Holidays

We aim to provide our employees with a family-oriented atmosphere, where they are encouraged and motivated in a comfortable setting, while still being given the proper tools to grow within the company. As we experience rapid growth each year, we strive to assure our employees grow with us. Our company welcomes both those who have industry experience and those who are interested in learning about the facility maintenance business.

We offer extensive training to new hires, providing them with the skill set needed to succeed. Our goal is to not only to provide exceptional customer service to our clients, but also to create an environment where employees flourish.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.