Contents Project Manager

Content Project Manager

Location: Hatfield, PA

At Paul Davis Restoration, the contents team plays a critical role in helping homeowners and businesses recover after fire, water, mold, or other property damage. When a loss occurs, our team carefully packs out, cleans, restores, and returns personal belongings from everyday items to treasured possessions. This includes handling textiles, electronics, furniture, and everything in between, with a focus on care, organization, and high standards of service.

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

The Contents / Laundry Project Manager supports the Contents Manager in overseeing all day‑to‑day field and facility operations. This includes managing jobs from initial inspection through pack out, cleaning, storage, and pack back. You’ll coordinate teams, interface with insurance partners and clients, scope and track projects, and support quality control and training.

This is a hands‑on, fast‑paced role requiring a balance of leadership, logistics, customer service, and problem‑solving. You’ll help keep projects on track, maintain accountability across teams, and ensure jobs are completed safely, accurately, and profitably.

• Conduct on‑site inspections and help scope contents and textile jobs
• Lead pack out and pack back teams, ensuring all items are carefully handled and documented
• Oversee cleaning and processing of contents using specialized systems (Esporta, Morantz, Unimac)
• Maintain thorough job documentation, including photos, notes, and inventory in the job management system
• Support quality control by inspecting finished work and ensuring standards are met
• Serve as point of contact for homeowners, adjusters, and insurance representatives
• Assist in onboarding, training, and supervising contents team members
• Track project progress, timelines, and profitability
• Help coordinate logistics for contents delivery, storage, and returns

• Experience in restoration, cleaning, warehousing, or related field preferred
• Strong communication and organizational skills
• Ability to lead small teams in the field and warehouse
• Tech‑savvy with basic proficiency in job management software, tablets, and inventory systems
• Valid driver’s license with a clean record
• Ability to lift 50 lbs and perform physical tasks as needed
• IICRC certification in Fire and Smoke Restoration or Contents Cleaning is a plus (or willingness to obtain)

• $65k - $75k + benefits
• Opportunity to grow within a respected restoration company
• Hands‑on training and industry certifications
• Collaborative team environment with purpose‑driven work

$65,000.00 - $75,000.00 per year

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada. We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike.

Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

To Provide Extraordinary Care While Serving People In Their Time Of Need.

• Deliver What You Promise
• Respect The Individual
• Have Pride In What You Do
• Practice Continuous Improvement

To provide opportunities for great people to deliver Best in Class results.

• Seniority level:
  Mid‑Senior level
• Employment type:
  
  Full‑time
• Job function:
  Project Management and Information Technology
• Industries:
  Construction