Scheme Manager

Scheme Manager – Hatfield – Fixed Term - 3 Months – Full Time – £24,510

An excellent opportunity has arisen for a compassionate and organised Scheme Manager to support residents within a home ownership scheme in Hatfield, promoting independence, wellbeing and the delivery of high-quality, safe and value-for-money housing services.

• Act as the primary contact for residents, providing information, advice and support to promote independent living.
• Assess individual resident needs and prepare, implement and review tailored support plans.
• Liaise with families, carers and external agencies to ensure holistic support is in place.
• Coordinate local services to ensure schemes are clean, secure and well maintained.
• Monitor contractor performance and take appropriate action where standards are not met.
• Carry out health & safety checks, risk assessments and scheme inspections.
• Support local housing teams with administrative duties, resales, income recovery and resident consultation.

• The ideal candidate will have previous experience in a similar scheme-based or housing support role, with a strong understanding of supporting older or vulnerable residents.
• Experience supporting older people or residents with varying support needs.
• Knowledge of housing management, resident involvement and community care practices.
• Ability to manage workloads, prioritise tasks and meet deadlines.
• Confident communicator with strong interpersonal and customer service skills.
• Competent in using IT systems, including basic Microsoft Word, Excel and housing databases.

Working Hours:

37 hours per week, full time.

Length of

Contract:

3 Month Fixed-Term Contract.

Rate: £24,510 per year, plus benefits.

If interested in this role, please apply directly or email (url removed) or call (phone number removed) and ask for Beth to discuss further.

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