Mental Health Support Worker - Coach House

About The Role

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Location: The Coach House (at Howe Dell Manor)

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Hours:37.5 hours

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Salary:£12.27 to £13.63 p/h + Benefits

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What We Offer:

• CQC-recognised training programme (including paid induction & up to 11 annual sessions)
• Career progression – many of our managers started as support workers
• 28 days’ annual leave (including bank holidays, pro rata)
• Fully funded DBS
• Pension contributions
• High street discounts via Blue Light Card
• Refer a Friend scheme – earn up to £1,000
• A friendly, supportive, and inclusive workplace
• Birthday leave following one year employment

Support with purpose. Grow with confidence. Make a lasting impact.

We’re looking for reliable, practical individuals to join our team as Mental Health Support Workers at The Coach House in Howe Dell Manor. If you want to apply your existing experience in a more meaningful setting, this role is your chance to help people – and build a career you can be proud of.

In this hands‑on, people‑focused role, you’ll work as part of a supportive team helping adults with complex mental health needs. Every day is different – and brings the chance to learn, grow, and do real good.

• Help support the daily care, safety, and wellbeing of our residents
• Run or assist with group activities – sports, games, creative sessions, and more
• Put care plans into action and update records with clarity
• Keep things running smoothly and safely as part of a wider team
• Support senior staff and help new team members get up to speed
• Use digital systems for logging care, booking leave, and sharing updates
• Administer and document medications, maintaining patient safety and compliance with clinical protocols
• Prepare clear, accurate care plans that reflect assessed needs and agreed goals of care. These will be reviewed monthly
• Ability to build meaningful and therapeutic relationships with residents, which includes holding monthly key worker meetings and regular one‑to‑one sessions
• Carrying out daily physical health observations of the residents and liaising with medical professionals as required
• Completing audits and daily checks, as directed by the manager

• A practical mindset and a willingness to learn
• Strong communication – listening, talking, and being clear with others
• Ability to follow routines and think on your feet when needed
• Team spirit and flexibility – day and night shifts available
• Basic IT confidence for using systems and records

• Experience working in any team‑focused environment
• An understanding of how mental health can affect daily life
• 1 year Mental Health Support experience
• NVQ/QCF/RQF Level 2 or 3 in Health and Social Care preferred
• We also value life experience and a strong work ethic

• Calm under pressure and dependable
• Respectful, practical, and people‑focused
• Comfortable working shifts and routines
• Open to new skills, with full training provided
• Fluent in spoken and written English

We are currently unable to offer visa sponsorship for this role

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Apply now and start your journey with Nouvita.

Next door to Howe Dell Manor in Hatfield (AL10 8AE
), the Coach House is a 10‑bed separately registered residential home. At the Coach House we provide a smaller, more intimate living space for men nearing the end of their rehabilitation. The Coach House, a ten‑bed mental health residential home next door to Howe Dell Manor Nursing Home, based in Hatfield, Hertfordshire, provides a vital “stepping stone” into independent or supported living.

Howe Dell Manor is our 19‑bed specialist nursing home in Hatfield (AL10 8AE
) offering a range of specialist services for men and women aged 18 and older who are suffering from enduring mental illness.

Nouvita Healthcare is proud to be an equal opportunity workplace. We are a Disability Confident employer, providing support to applicants with mental and/or physical disabilities. If you are interested in applying for employment with Nouvita Healthcare and are in need of support to navigate our website or to complete your application, please send an email to

For support, email