Retail Assistant; Opticians

Retail Assistant (Opticians)

Boots Opticians store in Hastings, England
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As a Retail Assistant you will be a fundamental part of our Boots Opticians store team being the first and last person that our customers interact with. Working on the shopfloor you will spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre‑screening activities of an eye‑test through to helping our customers find the perfect eyewear solution for them, no two days will be the same.

Your role within the team will give you lots of opportunities to develop your knowledge through our industry leading Step Into Optics training programme which includes both workshop based learning and practical on‑the‑job experience.

• Ordering, dispensing and collecting glasses and contact lenses
• Supporting eye‑tests and pre‑screening activities
• Providing after‑care support through repairs and adjustments
• Completing operational and administrative tasks associated with dispensing prescriptions
• Maintaining shop‑floor standards

You will be based in store and report to the store manager.

• Passion for customer care
• Desire to learn

• Worked in a retail or clinical environment
• Discretionary quarterly bonus
• Generous employee discounts for you and a second person (terms and conditions apply)
• Clinical and non‑clinical career development opportunities
• Enhanced maternity / paternity / adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more
• Access to free 24/7 counselling and support through TELUS Health our Employee Assistance Programme

We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.

Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful we will contact you to arrange an interview with the hiring manager.

We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process we are happy to provide reasonable adjustments to help you to be at your best.