Ward Clerk - Rye Memorial Hospital IMC

The post holder's primary focus will be the timely handlingofreception duties and interaction with members of the public and colleagues. Responding to and taking action to resolve querieswith pace and tact. Responsible for ensuring patient records are available and electronic patient tracking systems are keptup to date in line with Trust policy.

As a core member of the team the post holder will provide a comprehensive and quality administrative and clerical function to support the smooth day to day running of the clinical area.

The post holder will be conscientious and work calmly under pressure with a flexible approach. Using initiative to prioritise workload with efficiency, accuracy and care. The post holder will be polite and caring with strong interpersonal skills tomanage situations including those of a challenging nature.

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to nurseries at Conquest Hospital and Eastbourne District General Hospital, staff restaurants and on-site staff accommodation.

In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme which is available to staff 24 hours a day 7 days a week. Onsite parking is available for a small administration fee.

There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.

• Good general education including English and Maths GCSE grade C or above, or equivalent level of knowledge and experience
• Evidence of personal development
• Recognised relevant qualification such as: customer service, administration, secretarial, IT (e.g. ECDL)

• Previous clerical/administration experience in a busy environment
• Experience of keeping accurate record keeping and filing systems
• Customer care/service
• Previous experience of working in the NHS or other healthcare setting

• Ability to work to own initiative and as part of a team
• Accurate and methodical, able to prioritise and adapt to change
• Work calmly under pressure
• Strong interpersonal skills. Acting with patience and tact
• Effective communicator with patients, relatives, carers, the general public and colleagues.
• Familiarity with relevant NHS terminology and systems.
• Hospital computer systems such as Nervecentre, PAS

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Rye, Winchelsea and District Memorial Hospital