Senior Strategic Account Manager

Role

Title:

Senior Strategic Accounts Manager

Work Location: Mostly remote with some travel. Must be local to Minnesota or Wisconsin

Role Type: Full Time, Direct Hire

The Senior Strategic Accounts Manager is responsible for managing and growing a portfolio of large, strategic accounts within the Fenestration industry. This role focuses on driving revenue growth, increasing account penetration, and developing long-term customer relationships. Success requires strong strategic planning, consultative selling capabilities, and cross-functional collaboration to deliver customer solutions.

Strategic Account Management

• Manage and grow a portfolio of large strategic accounts to achieve revenue and market share goals.
• Develop and execute strategic account plans aligned with customer business objectives.
• Identify growth opportunities and expand share-of-wallet within each account.

Customer and Stakeholder Engagement

• Build and maintain long-term relationships with key stakeholders and decision-makers.
• Ensure customer satisfaction, retention, and long-term partnership success.

Internal Collaboration

• Partner with Operations, Engineering, and Supply Chain to deliver customized solutions.
• Foster a collaborative internal team environment to support growth and customer needs.

Business Insights and Reporting

• Monitor account performance and analyze data to inform strategic adjustments.
• Track industry trends and competitor activity to guide account strategies.
• Identify new product, service, or program opportunities that support customer penetration.

Sales Execution and Negotiation

• Negotiate pricing, terms, and project agreements for mutually beneficial outcomes.
• Follow company policies and contribute to a safe, hazard-free work environment.
• Maintain accurate records and updates in CRM and other sales tools.
• Perform additional assigned duties.

• Bachelor’s degree in Business, Engineering, or related field preferred.
• 6-8 years of sales experience with OEM customers, ideally in plastics processing or custom engineered products.
• Strong consultative and solution-based selling experience.
• Effective and persuasive verbal and written communication skills.
• Excellent negotiation, analytical, and problem-solving abilities.
• Proficiency in Microsoft Office products.
• Self-motivated and data-driven with strong decision-making capability.
• Commitment to quality, customer service, and continuous improvement.