Hauora Administrator; Casual cover

Overview

Hauora Administrator (Relief cover). We are looking for enthusiastic, dedicated applicants who would like to be a key part of our busy, Primary Care Medical Practice.

Te Taiwhenua o Heretaunga is a whānau-focused, Iwi mandated, kaupapa Māori health and social services organisation. With over 40 years of experience operating in our local community, we are dedicated to supporting whānau me hapori in achieving their aspirations and overall well-being. Hauora, our Medical Centre, is based at our large site in Orchard Road, Hastings. As a Casual Administrator, your role will involve providing efficient and effective administration and reception support to our Medical team and Dental service.

We are looking for candidates who are available to provide casual cover when our permanent workforce are on leave. Coverage may be required on any given day (Monday to Friday); our busiest times are between 8:30am and 2:30pm. This role would ideally suit someone looking to semi-retire or reduce hours but still work regularly.

Reporting to the Team Leader – Administration, the administration role is an important part of our integrated model of care. Each Wananga Ita team consists of clinical and non-clinical staff, working together to provide comprehensive care for our whānau. You will receive full training in the role and the systems we use, and you will work with other supportive team members.

• Customer service and reception duties
• Back-up support to our Call Centre and the Scheduling Administrator roles
• Any other admin tasks as required

• Experience in administration in the Primary care sector
• Knowledge of DHB, Ministry of Health, and Primary Health Care systems
• Computer literacy with Microsoft Office, Indici, Titanium Patient Management systems (or other databases)
• Tertiary qualification in Business Administration or previous administration experience

• Excellent communication skills – verbal and written
• The ability to build rapport and whānau connections with clients and de-escalate when required
• Empathy for those who are unwell in our community
• Some knowledge of Te Reo and tikanga practice
• The ability to prioritise workload effectively
• A good work ethic - reliable and punctual
• Respect for confidentiality and privacy requirements
• Current First Aid certificate (or we can support you to obtain one)
• A current Full Driver’s license

Te Taiwhenua o Heretaunga is a positive, friendly, values-based organisation. This casual role offers the opportunity to join our fantastic and special service that has a positive impact on the health of whānau in our community.

Visit our website or check out our Facebook page for videos showcasing the innovative and fun workplace at Te Taiwhenua o Heretaunga.

If you are interested in this role, please apply today.

Please include:

• Covering letter
• Up-to-date CV
• Fully completed TTOH Application form [online]
• Evidence of your qualifications (if applicable)

Final date to receive applications:
Monday 26 January 2026