Administrative Assistant II-Public Works & Engineering

Administrative Assistant II – Public Works & Engineering

Seeking a customer‑service oriented Administrative Assistant II to report to the Director or Superintendent in the Department of Public Works and Engineering. The role involves handling customer service calls, supporting daily operations, and assisting residents and community members.

• Receive, screen and direct telephone calls, correspondence, and visitors; respond to inquiries and complaints and refer complex issues to appropriate individuals.
• Assist in developing or preparing the departmental budget; generate billings, reconcile statements, process payroll, and perform similar accounting activities.
• Draft correspondence, reports, memos; type, data‑enter, copy, file, and delegate secretarial tasks; schedule appointments and arrange administrative meetings.
• Maintain inventory of supplies and equipment; place orders and purchase according to procurement procedures and budgetary guidelines.
• Establish and maintain concise filing and records systems; assemble data, process reports, and generate monthly and year‑end statistical reports.
• Attend meetings, record and transcribe minutes as necessary.
• Perform related work as required.

• Proficiency in Microsoft Office, especially Excel and Word.
• Ability to manage multiple databases/spreadsheets efficiently and accurately.
• Skill at preparing mass mailings and mail merge functions for large‑scale mailings.
• Exceptional attention to detail.
• Ability to coordinate multiple people and processes, such as utility meter appointments and troubleshooting utility issues.

• High school diploma or equivalent plus additional coursework in business management, office management, secretarial science, or related field; four or more years of office experience.
• Considerable knowledge of general office operations, clerical and secretarial procedures, and municipal government.
• Ability to operate general office equipment and software; use computers, calculators, copiers, fax machines, etc.
• Strong verbal and written communication skills.
• Critical thinking, problem‑solving, effective work within deadlines, and ability to adapt to changing priorities.
• Initiative, good judgment, and ability to establish effective working relationships.

While performing duties, the employee typically works in an office setting with a quiet noise level. Communication occurs in person, by phone, and in writing. The employee frequently uses hands to touch, handle, or feel, reaches with hands and arms, stands, walks, stoops, or kneels, and occasionally lifts or moves items of light to moderate weight.

• Mid‑Senior level

• Full‑time

• Administrative
• Government Administration

For the complete job description, contact HR at (517) 853‑4210.