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Customer Service Rep

Luxury Resort PBX Agent - Guest Experience

Job in Harwich, Barnstable County, Massachusetts, 02645, USA
Listing for: Wequassett
Full Time position
Listed on 2026-01-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
  • Hospitality / Hotel / Catering
    Customer Service Rep
Job Description & How to Apply Below
A luxury resort is seeking a detail-oriented PBX Agent to serve as a vital communication hub. Responsibilities include answering and directing calls, processing guest requests, and maintaining knowledge of resort amenities. The ideal candidate has a strong customer service background and experience in luxury hotel environments. The hourly rate for this position ranges from $17.00 to $18.00, reflecting the level of service expected at a Forbes Five-Star property.
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