Shortage Control Lead

Overview

Burlington Stores, Inc. is hiring a Shortage Control Lead to mitigate theft and fraud in high shortage areas of the store while promoting a safe and secure store environment. You will engage with customers and associates in a manner consistent with our company core values by providing a strong and energetic greeting with eye contact and a smile.

• Provide an effective deterrent to dishonest behaviors throughout the store by demonstrating a command presence, following dress code in the company issued vest and earpiece, maintaining a positive demeanor, strong posture, and an energetic greeting.
• Maintain a safe and secure store for customers and associates with strong attention to detail, ability to multi-task, strong communication, and aligned partnership with store leadership.
• Engage with customers and associates in areas of the store with highest risk for shortage in a positive, respectful manner that promotes a strong impression of control and best-in-class customer service.
• Demonstrate working knowledge of shortage areas and support programs designed to identify and reduce theft.
• Gather and document indicators of external theft and share with store and field leaders. Network with local law enforcement as directed and support evidence gathering to address large-scale or organized retail crime or repeat theft incidents.
• Provide internal controls and operational oversight including conducting associate package/bag checks, monitoring point-of-sale transactions, conducting store audits, and promoting Asset Protection programs.
• Lead onboarding and ongoing training of associates in shortage reduction programs and processes.
• Assist store leadership in inventory processes and developing action plans to reduce shortage.
• Role-model safety and disciplined management of stressful situations, addressing unsafe practices at every opportunity.

• Candidates must be able to work a flexible schedule, including nights, weekends, and holidays as required.

• Come join our team. You will enjoy a competitive wage, flexible hours, and an associate discount.
• Burlington's benefits package includes medical, dental, and vision coverage including life and disability insurance. Full-time associates may be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan.
• Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Base Pay: $13.00 per hour

Location: 00315 - Harvey

Posting Number: P-2

Address: 900 Manhattan Blvd

Zip Code: 70058

Position Type: Regular Full-Time

Career Site Category: Store Associate

Position Category: Retail Store